Common use of Contact Centre Services, Settings, and Modifications Clause in Contracts

Contact Centre Services, Settings, and Modifications. The settings and preferences for your Contact Centre Services, including without limitation user rights, user skills, and permissions; routing, points of contact, scripts; registration Information; and activation of On-Demand CC Seats, among others, may be set and modified by those individuals whom You allow to have access to the web console (“Account Administrators”). The Customer acknowledges that the acts or omissions of the Account Administrators may result in additional charges or affect the Contact Centre Services. The Customer will be solely responsible for the acts or omissions and the impact on billable amounts of the Account Administrators.

Contact Centre Services, Settings, and Modifications. The settings and preferences for your Contact Centre Services, including without limitation user rights, user skills, and permissions; routing, points of contact, scripts; registration Information; and activation of On-On- Demand CC Seats, among others, may be set and modified by those individuals whom You allow to have access to the web console (“Account Administrators”). The Customer acknowledges that the acts or omissions of the Account Administrators may result in additional charges or affect the Contact Centre Services. The Customer will be solely responsible for the acts or omissions and the impact on billable amounts of the Account Administrators.