Contact Guidelines. Covered California creates and posts an Enrollee Contact Guideline document for Contractors on the Marketing Resources page of the Covered California extranet website. This document outlines the instances when Enrollees should contact the Contractor and when they should contact Covered California. Contractor shall provide Enrollees with information on the instances when Enrollees should contact the Contractor and when they should contact Covered California to resolve inquiries. Contractor may provide this information to Enrollees by welcome letter or package, buck slip, insert, website or mail. Contractor shall submit to Covered California how the Enrollee Contact Guideline document was shared with Enrollees at least (30) days prior to Open Enrollment. The materials provided to Covered California under this Section will not require prior approval by Covered California before the Contractor distributes such materials; provided, however, that Contractor shall make a good faith effort to incorporate any changes proposed by Covered California with respect to such materials.
Appears in 3 contracts
Samples: Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract
Contact Guidelines. Covered California creates and posts an Enrollee Contact Guideline document for Contractors on the Marketing Resources page of the Covered California extranet website. This document outlines the instances when Enrollees should contact the Contractor and when they should contact Covered California. Contractor shall provide Enrollees with information on the instances when Enrollees should contact the Contractor and when they should contact Covered California to resolve inquiries. Contractor may provide this information to Enrollees by by: welcome letter or package, buck slip, insert, website or mail. Contractor shall submit to Covered California how the Enrollee Contact Guideline document was shared with Enrollees at least (30) days prior to Open Enrollment. The materials provided to Covered California under this Section will not require prior approval by Covered California before the Contractor distributes such materials; provided, however, that Contractor shall make a good faith effort to incorporate any changes proposed by Covered California with respect to such materials.
Appears in 2 contracts
Samples: Qualified Health Plan Issuer Contract, Qualified Health Plan Issuer Contract
Contact Guidelines. Covered California creates and posts an Enrollee Contact Guideline document for Contractors on the Marketing Resources page of the Covered California extranet website. This document outlines the instances when Enrollees should contact the Contractor and when they should contact Covered California. Contractor shall provide Enrollees with information on the instances when Enrollees should contact the Contractor and when they should contact Covered California to resolve inquiries. Contractor may provide this information to Enrollees by welcome letter or package, buck slip, insert, website or mail. Contractor shall submit to Covered California how the Enrollee Contact Guideline document was shared with Enrollees at least (30) days prior to Open Enrollment. The materials provided to Covered California under this Section will not require prior approval prior-approval by Covered California before the Contractor distributes such materials; provided, however, that Contractor shall make a good faith effort to incorporate any changes proposed by Covered California with respect to such materials.
Appears in 2 contracts
Samples: Qualified Dental Plan Issuer Contract, Qualified Dental Plan Issuer Contract
Contact Guidelines. Covered California creates and posts an Enrollee Contact Guideline document for Contractors on the Marketing Resources page of the Covered California extranet website. This document outlines the instances when Enrollees should contact the Contractor and when they should contact Covered California. Contractor shall provide Enrollees with information on the instances when Enrollees should contact the Contractor and when they should contact Covered California to resolve inquiries. Contractor may provide this information to Enrollees by by: welcome letter or package, buck slip, insert, website or mail. Contractor shall submit to Covered California how the Enrollee Contact Guideline document was shared with Enrollees at least (30) days prior to Open Enrollment. The materials provided to Covered California under this Section will not require prior prior-approvalprior approval by Covered California before the Contractor distributes such materials; provided, however, that Contractor shall make a good faith effort to incorporate any changes proposed by Covered California with respect to such materials.
Appears in 1 contract
Contact Guidelines. Covered California creates and posts an Enrollee Contact Guideline document for Contractors on the Marketing Resources page of the Covered California extranet website. This document outlines the instances when Enrollees should contact the Contractor and when they should contact Covered California. Contractor shall provide Enrollees with information on the instances when Enrollees should contact the Contractor and when they should contact Covered California to resolve inquiries. Contractor may provide this information to Enrollees by by: welcome letter or package, buck slip, insert, website or mail. Contractor shall submit to Covered California how the Enrollee Contact Guideline document was shared with Enrollees at least (30) days prior to Open Enrollment. The materials provided to Covered California under this Section will not require prior prior-approval by Covered California before the Contractor distributes such materials; provided, however, that Contractor shall make a good faith effort to incorporate any changes proposed by Covered California with respect to such materials.
Appears in 1 contract
Contact Guidelines. Covered California creates and posts an Enrollee Contact Guideline document for Contractors on the Marketing Resources page of the Covered California extranet website. This document outlines the instances when Enrollees should contact the Contractor and when they should contact Covered California. Contractor shall provide Enrollees with information on the instances when Enrollees should contact the Contractor and when they should contact Covered California to resolve inquiries. Contractor may provide this information to Enrollees by welcome letter or package, buck slip, insert, website or mail. Contractor shall submit to Covered California how the Enrollee Contact Guideline document was shared with Enrollees at least (30) days prior to Open Enrollment. The materials provided to Covered California under this Section will not require prior prior-approval by Covered California before the Contractor distributes such materials; provided, however, that Contractor shall make a good faith effort to incorporate any changes proposed by Covered California with respect to such materials.
Appears in 1 contract