Contact Information of SCN Personnel. SCN shall provide to the Executive Director the names and telephone numbers of SCN’s Key Personnel, and any qualified SCN Personnel who can be called by ANAHEIM when emergency conditions occur. Such personnel shall provide the capability to receive and respond promptly to incidents and calls of an emergency nature during working hours and during hours when SCN’s normal work force is not present. During working hours, SCN shall have the ability to contact and mobilize the appropriate personnel or agents and shall, in fact, mobilize the appropriate personnel or agents to the location of the incident or emergency immediately upon notification by ANAHEIM. SCN shall be available twenty-four (24) hours a day, seven (7) days a week to respond to all incidents or emergencies and, with respect to an incident or emergency occurring during hours when SCN’s normal work force is not present, shall mobilize the appropriate personnel or agents and respond immediately following notification thereof. SCN shall provide frequent updates to ANAHEIM during the pendency of any incident or emergency, including the steps being taken to make corrective repairs or otherwise remedy the incident or emergency, and shall immediately notify ANAHEIM following completion of any corrective repairs so that ANAHEIM can, in turn, advise its Business Partners, tenants, exhibitors and attendees using the ACC affected by the incident or emergency. SCN agrees to complete the corrective repairs or take such other action deemed necessary and appropriate to remedy an incident or emergency within one (1) hour of responding thereto; provided, however, that if the corrective repairs or such other remedial action are of a type that cannot reasonably be performed within such period, SCN hereby agrees to and shall commence the corrective repairs or such other remedial action within such period and proceed diligently thereafter to complete the corrective repairs or such other remedial action.
