Contact Management Clause Samples
The Contact Management clause establishes the procedures and responsibilities for maintaining and updating the primary points of contact between the parties involved in an agreement. Typically, it requires each party to designate a representative who will handle communications, notifications, and any issues that arise during the course of the contract. This clause ensures that information is efficiently relayed and that both parties know exactly whom to approach for contract-related matters, thereby reducing miscommunication and streamlining the management of the contractual relationship.
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Contact Management. Creation and storage of company details including postal address, telephone numbers, profiling information and Finance information for Affiliates, Referrers & Merchants
Contact Management. The notice or request related to this Agreement shall be delivered in writing to the following place and person (hereinafter referred to as the “Contact Person”), and it shall be deemed to have been served on that party when it is served on the principal investigator / Contact Person. Party A’s principal investigator: Name: Unit / Title: Contact number: E-mail: Party B’s principal investigator: Name: Department / Title: Contact number: ▇▇-▇▇▇▇▇▇▇ extension: E-mail: If there is any change in the name, title, contact number or address of the principal investigator or contact person of either party, it shall be notified of to the other party in writing within ten days after the change.
Contact Management. Any notice or request under this Agreement shall be delivered in writing to the following respective place and personnel (the “Contact Person”), and shall be deemed as delivered once such notice or request are delivered to the Contact Person: Party A Unit: Joint Clinical Research Center Contact person: Tel: ▇▇-▇▇▇▇-▇▇▇▇ Ext. Address: 17F., ▇▇. ▇▇▇-▇, ▇▇▇. ▇, ▇▇▇▇▇▇▇ ▇▇., ▇▇▇▇ ▇▇▇▇., ▇▇▇▇▇▇ ▇▇▇▇ Email： Principal Investigator Contact person: Tel: ext. Address: Email：
Contact Management. The Contact Manager shall have the following features: - Contact's name, spouse or secondary contact's information, and address details. - Unlimited amount of information for contact: Unlimited notes will be available for present/future home, listings and closings. - Support for user definable fields. - Complete property statistics for the Contact's properties. Ability to store additional property information for any other property. - Present/Future home functionality - Assign multiple categories to a record. Unlimited contact types and user definable, including the ability to ▇▇▇▇ a contact business or personal. An unlimited amount of contact types may be associated per contact record. - Inquiries initiated by consumers on brand web sites will be automatically added to the Associate's contact manager.
Contact Management. Notice or request related to this Agreement shall be in writing and delivered to the following locations and persons (hereinafter the “Contact Person”) and shall be deemed received by the corresponding party when it is delivered to the Contact Person: Party A Contact Person: Tang-Long Shen Title: Director of Center of Industrial-Academic Cooperation Telephone: +▇▇▇-▇-▇▇▇▇-▇▇▇▇ Fax: +▇▇▇-▇-▇▇▇▇-▇▇▇▇ Address: Center of Industrial-Academic Cooperation, ▇▇. ▇▇ ▇▇ ▇▇▇▇ ▇▇▇▇▇▇, ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇ Party B Contact Person: Chi-Kuang Sun Title: distinguished professor Telephone: +▇▇▇-▇-▇▇▇▇▇▇▇▇ Address: Graduate Institute of Photonics and Optoelectronics, ▇▇. ▇, ▇▇▇▇▇▇▇ ▇, ▇▇▇▇▇▇▇▇▇ ▇▇▇▇, ▇▇▇ ▇▇▇▇▇▇ ▇▇▇▇ Party C Contact Person: ________________ Title: _____________________________ Telephone:________________________ Address:__________________________ Email:____________________________ In the case of any changes made to any Contact Person or contact information, a written notice shall be sent to the other two parties for update.
Contact Management. 15.1 Notice or request related to this Agreement shall be in writing and delivered to the following locations and persons (hereinafter the “Contact Person”) and shall be deemed received by the corresponding party when it is delivered to the Contact Person: Party A Contact Person: ▇▇▇ ▇▇▇▇ Title: Office of Industrial Collaboration and Continuing Education Affairs Telephone: +▇▇▇-▇-▇▇▇▇▇▇▇ Fax: +▇▇▇-▇-▇▇▇▇▇▇▇ Address: ▇▇. ▇▇ ▇▇▇▇-▇▇▇ ▇▇., ▇▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇, ▇▇▇▇▇▇. E-mail: Party B Contact Person: Title: Telephone: Fax: Address: Department (Institute), ▇▇. ▇▇ ▇▇▇▇-▇▇▇ ▇▇., ▇▇▇▇▇▇▇▇▇ ▇▇▇▇ ▇▇▇▇▇,▇▇▇▇▇▇. E-mail: Party C Contact Person: Title: Telephone: Fax: Address: E-mail: In the case of any changes made to any Contact Person or contact information, a written notice shall be sent to the other two parties for update.
Contact Management. Waterfluence continually updates site contact information. This includes monitoring changes in account number, billing address and investigating email bounce backs/returned mail envelopes. Agency staff can assist with site contact management to maximize program engagement.
Contact Management. The notice or request related to this Agreement shall be delivered in writing to the following place and person, and it shall be deemed to have been served on that party when it is delivered to the following place and person. Party A’s contact person: Unit / Title: Contact number: E-mail: Address: Name of Party B’s principal investigator: Unit / Title: Contact number: E-mail:
Contact Management. The Contact Centre is expected at launch to deal with most queries and be able to redirect to specific departments when needed appropriately. It is expected that User contacts are handled professionally, courteously and promptly in line with ‘Call off Schedule 14 - Service Levels.’ These requirements cover the particular inquiries that contact centre agents will be required to answer. ID Requirement Description 5CCP001 The Supplier will ensure the Contact Centre is the first point of contact for support at launch MVP, Phase 1 for the following ▇▇▇.▇▇ One Login use cases: 1. Account Creation: Sign up, Sign in, Authentication (Email and mobile no.), MFA Method, Tech Issues, Account Sign in, Password reset, Forgot email address, Tech issues. 2. Prove Your Identity: Scanning Doc. and NFC, Required documents, online verification, Reuse of identity verification, Online Verification process, Timeline for the outcome, Tech issues. 3. Account management: Update account details, Change email address, Change password, Delete account, Change MFA Method 4. View My Activity: Access to account history, Report fraud/ suspicious activity, Tech Issues 5. Face-to-Face Journey, Guidance around F2F Process, Tech issues. 6. Policy Hand Offs: Queries related to RPs policy. 5CCP002 The Supplier will provide a Contact Centre which will have the following in scope for launch MVP, Phase 1: ● Direct the User to Self-Serve. ● Guide the User through the verification process. ● Hand off to other RPs (e.g. HMRC, DVLA etc.) recognising the different expectations for Digital and Non-digital Users (hand off examples are set out at requirement 6CCP002 below). ● Triage tech and fraud queries. ● Inform the User of the different verification methods they can pursue (e.g. App, F2F etc.) ● 5CCP003 The Supplier must be able to change the content of all User contact messaging formats (e.g. text, webchat, chatbot and email templates) and inbound call routing process, when advised to do so by the Buyer. There shall be urgent and standard timeframes based on ITIL Change Management Process. 5CCP004 The Supplier shall set up (Role Based Access Control) RBAC and channels for the staff. 5CCP005 The Supplier will provide the ability to accept Users queries via multiple channels and send outbound emails to Users when appropriate.
Contact Management. The system must provide the capability to document & track all interactions throughout the prospective student enrollment funnel and the student lifecycle; from the first contact, through the application process, and the alumni engagement process. The system should include robust and user-friendly capabilities for categorizing histories of interactions & correspondence, audit trails of activities, and customer attributes, including:
7.1.1 Ability to house sensitive information related to a Contact, such as acceptance/not accepted notices, payment deadlines, drop deadlines, enforced withdrawal notifications, vaccination & other enrollment requirements, & graduation information.