Contact Protocol for Data Exchange Problems Sample Clauses

Contact Protocol for Data Exchange Problems. ‌ In all complex electronic data management programs there is the potential for an occasional breakdown in information exchange. If you have a program or technical problem involving your data exchange, the first person to contact is your own EDI Representative at the BCRC. Your EDI Representative should always be sought out first to help you find solutions for any questions, issues or problems you have. If after working with your EDI Representative, you think your problem could benefit from help at a higher level, please contact the EDI Director, Xxxxx Xxxxx, at 000-000-0000. His email address is: xxxxxx@xxxxxxxxxx.xxx. The BCRC Project Director, with overall responsibility for the EDI Department, is Xxx Xxxxx. Xx. Xxxxx can be reached at 000-000-0000. His email address is: XXxxxx@xxxxxxxxxx.xxx.
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Contact Protocol for Data Exchange Problems. In all complex electronic data management programs there is the potential for an occasional breakdown in information exchange. If you have a program or technical problem involving VDSA data exchange, the first person to contact is your own EDI Representative at the BCRC. Your EDI Rep should always be sought out first to help you find solutions for any questions, issues or problems you have. If after working with your EDI Rep, you think your problem could benefit from help at a higher level, please contact the EDI Supervisor, Xxxxxx Xxxxxxxx, at 000-000-0000. His email address is: jfarquhar @xxxxxxxxxx.xxx. If you feel further escalation is necessary, contact the EDI Manager, Xxxxxxx Xxxx, at 000-000-0000, Xx. Xxxx’x email address is: xxxxx@xxxxxxxxxx.xxx. The BCRC Project Director, with overall responsibility for the EDI Department, is Xxx Xxxxx. Xx. Xxxxx can be reached at 000-000-0000. His email address is: XXxxxx@xxxxxxxxxx.xxx. VDSA User Guide FREQUENTLY ASKED QUESTIONS TABLE OF CONTENTS Topic Page General 1 Terms of the Agreement 2 Record Layout / File Submissions 4 Part D and VDSAs 7 GENERAL Q1: Give me a high level explanation of the kinds of health plan coverage information you are capturing in order to better coordinate benefits between my health plan and Medicare? A1: VDSA partners and CMS exchange databases on a regular basis. The Non-MSP File (Non-Medicare secondary payer file) is used to capture and report drug coverage that is secondary to Medicare (such as benefits for covered retirees and their covered spouses and dependents). We need this specific drug coverage data to help the Part D plans calculate the beneficiaries’ True Out-Of- Pocket costs and to help pharmacies bill in the correct payer order at the pharmacy point of sale.
Sample 1
Contact Protocol for Data Exchange Problems. In all complex electronic data management programs there is the potential for an occasional breakdown in information exchange. If you have a program or technical problem involving VDSA data exchange, the first person to contact is your own EDI Representative at the COBC. Your EDI Rep should always be sought out first to help you find solutions for any questions, issues or problems you have. If after working with your EDI Rep you think your problem could benefit from help at a higher level, please contact the EDI Supervisor, Xxxxxxx Xxxx, at 000-000-0000. His email address is xxxxx@xxxxxxxxxxx.xxx. If you feel further escalation is necessary contact the EDI Manager, Xxxxxxx Xxxxxx, at 000-000-0000, Xx. Xxxxxx’x email address is xxxxxxx@xxxxxxxxxxx.xxx. The COBC Project Director, with overall responsibility for the EDI Department, is Xxxxxx XxXxxxx. Xx. XxXxxxx can be reached at 000-000-0000. Her email address is xxxxxxxx@xxxxxxxxxxx.xxx. You can also contact any of the CMS administrative contacts listed in the SPAP Data Sharing Agreement if you feel that the issues you are experiencing are ones that CMS should also be aware of. V: 2/20/08 VDSA User Guide FREQUENTLY ASKED QUESTIONS TABLE OF CONTENTS General 1 Terms of the Agreement… 3 Record Layout/File Submissions… 8 Part D and VDSAs 15 Retiree Drug Subsidy (RDS) Information… 18 General
Sample 1
Contact Protocol for Data Exchange Problems. In all complex electronic data management programs there is the potential for an occasional breakdown in information exchange. If you have a program or technical problem involving VDSA data exchange, the first person to contact is your own EDI Representative at the BCRC. Your EDI Rep should always be sought out first to help you find solutions for any questions, issues or problems you have. If after working with your EDI Rep, you think your problem could benefit from help at a higher level, please contact the EDI Supervisor, Xxxxxx Xxxxxxxx, at 000-000-0000. His email address is: jfarquhar @xxxxxxxxxx.xxx. If you feel further escalation is necessary, contact the EDI Manager, Xxxxxxx Xxxx, at 000-000-0000, Xx. Xxxx’x email address is: xxxxx@xxxxxxxxxx.xxx. The BCRC Project Director, with overall responsibility for the EDI Department, is Xxx Xxxxx. Xx. Xxxxx can be reached at 000-000-0000. His email address is: XXxxxx@xxxxxxxxxx.xxx. VDSA User Guide FREQUENTLY ASKED QUESTIONS TABLE OF CONTENTS Topic Page General 1 Terms of the Agreement 3 Record Layout / File Submissions 7 Part D and VDSAs 12 Retiree Drug Subsidy Information 14 GENERAL‌
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Related to Contact Protocol for Data Exchange Problems

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  • Testing/Trouble Reporting 1.15.1 TWTC will be responsible for testing and isolating troubles on Network Elements. TWTC must test and isolate trouble to the AT&T network before reporting the trouble to the Network Elements Customer Wholesale Interconnection Network Services (CWINS) Center. Upon request from AT&T at the time of the trouble report, TWTC will be required to provide the results of the TWTC test which indicate a problem on the AT&T network. Version: 4Q06 Standard ICA 11/30/06

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