Common use of Contract Performance Review Clause in Contracts

Contract Performance Review. 8.1 The Framework Purchasers may review the Service Provider’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement Table. 8.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service Provider’s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 of the General Specification included as Schedule 1 hereto and shall also record performance against the Performance Measurement Table below. 8.3 The Service Provider is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will give that Service Provider a written notification and the Service Provider must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider from each Mini-Competition in which it is due to participate until the Service Provider has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Competitions may be run without prejudice as if the Service Provider was excluded and the Framework Agreement had been terminated with the Service Provider. 8.6 Only the LGOPC has authority to terminate a Service Provider from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider pursuant to clause 9 below. Failure of the Service Provider to comply with its obligations under the Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxx/Xxxx 0 0 0 xxx Xxxxxxxxx Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract 2 3 5 8.7 The Service Provider shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider under this Framework Agreement may be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider shall be committed to continuously improving the Service Provider/Framework Purchaser relationship. 8.9 The Service Provider shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 The Framework Purchasers may review the Service Provider’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement Table. 8.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service Provider’s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 of the General Specification included as Schedule 1 hereto and shall also record performance against the Performance Measurement Table below. 8.3 The Service Provider is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will give that Service Provider a written notification and the Service Provider must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider from each Mini-Competition in which it is due to participate until the Service Provider has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Competitions may be run without prejudice as if the Service Provider was excluded and the Framework Agreement had been terminated with the Service Provider. 8.6 Only the LGOPC has authority to terminate a Service Provider from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider pursuant to clause 9 below. Electrical Installation works in accordance with National Rules for Electrical Failure of to provide Certification/ Inspection required under ET 101:2008 after the Service Provider to comply with its obligations under the Works/Services are provided. Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxx/Xxxx 0 0 0 xxx Xxxxxxxxx Term 2 1 2 Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract 2 3 5 8.7 The Service Provider shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider under this Framework Agreement may be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider shall be committed to continuously improving the Service Provider/Framework Purchaser relationship. 8.9 The Service Provider shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Electrical Services are being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 The Framework Purchasers may review the Service ProviderSupplier’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract Term according to the below Performance Measurement Table. 8.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider Supplier shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service ProviderSupplier’s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 4.1.13 of the General Specification included as Schedule 1 hereto Request for Applications and shall also record performance against the Performance Measurement Table belowTable. 8.3 The Service Provider Supplier is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will give that Service Provider Supplier a written notification and the Service Provider Supplier must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider Supplier from each Mini-Competition Tender in which it is due to participate until the Service Provider Supplier has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Competitions competitions may be run without prejudice as if the Service Provider Supplier was excluded and the Framework Agreement had been terminated with the Service ProviderSupplier. 8.6 Only the LGOPC has authority to terminate a Service Provider Supplier from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider Supplier has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider Supplier pursuant to clause 9 below. Employers Objective Health and Safety Performance Contract Administration Management of Safety Mobilisation Every request for Tender should be answered Indicator Failure to maintain safety measures as set out in the Safety statement for handling and delivery. Requirement for immediate cessation of delivery on foot of H&S concerns Failure to deliver the Service Provider nominated Product(s) on the dates as agreed at RFT stage Failure to comply with its obligations under the Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxxtender when invited Measurement Period Term Term Term Term Level 1 (Rule 8.4) N/Xxxx 0 0 0 xxx Xxxxxxxxx Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract A N/A 2 2 Level 2 (Rule 8.5) 1 1 3 5 4 8.7 The Service Provider Supplier shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider Supplier continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider Supplier under this Framework Agreement may shall be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider Supplier to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider Supplier shall be committed to continuously improving the Service ProviderSupplier/Framework Purchaser relationship. 8.9 The Service Provider Supplier shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider Supplier continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider Supplier shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service ProviderSupplier’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are Product is being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 18.1 The Framework Purchasers may review the Service ProviderSupplier’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement TableTable hereunder. 8.2 18.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider Supplier shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service Providerthe Supplier’s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 1.12 of the General Specification included Document attached as Schedule 1 hereto to this Framework Agreement and shall also record performance against the Performance Measurement Table belowTable. 8.3 18.3 The Service Provider Supplier is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 18.4 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will give that Service Provider the Supplier a written notification and the Service Provider Supplier must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 18.5 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider Supplier from each any Mini-Competition in which it is due to participate until the Service Provider Supplier has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Mini Competitions may be run without prejudice as if the Service Provider Supplier was excluded and the Framework Agreement had been terminated with the Service ProviderSupplier. 8.6 Only the LGOPC has authority to terminate a Service Provider from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider pursuant to clause 9 below. Failure of the Service Provider to comply with its obligations under the Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxx/Xxxx 0 0 0 xxx Xxxxxxxxx Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract 2 3 5 8.7 The Service Provider shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider under this Framework Agreement may be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider shall be committed to continuously improving the Service Provider/Framework Purchaser relationship. 8.9 The Service Provider shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 The Framework Purchasers may review the Service Provider’s Supplier‟s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement Table. 8.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider Supplier shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service Provider’s Supplier‟s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 using a copy of the General Specification document included as in Schedule 1 hereto 6 and shall also record performance against the Performance Measurement Table belowTable. 8.3 The Service Provider Supplier is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will give that Service Provider Supplier a written notification and the Service Provider Supplier must demonstrate to the Framework Purchaser’s Purchaser‟s satisfaction that it has implemented steps to redress the problem. 8.5 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider Supplier from each Mini-Competition in which it is due to participate until the Service Provider Supplier has demonstrated to the Framework Purchaser’s Purchaser‟s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Competitions may be run without prejudice as if the Service Provider Supplier was excluded and the Framework Agreement had been terminated with the Service ProviderSupplier. 8.6 Only the LGOPC has authority to terminate a Service Provider Supplier from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider Supplier has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider Supplier pursuant to clause 9 below. Requirement for immediate cessation of services delivery on foot of failure to comply with reasonable Direction(s) issued by the PSCS or Framework Purchaser‟s Representative or HSA Contract/Term N/A 1 2 Execution of the Mini- Competition Contract Failure of the Service Provider to comply with its obligations under the Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxx/Xxxx 0 0 0 xxx Xxxxxxxxx Workmanship during hire Failure of the Service Provider Supplier to execute the required services Mini- Competition Contract in a proper and workmanlike manner and using good practice Contract Contract/Term 2 3 5 8.7 The Service Provider Supplier shall implement such recommendations and comply with any Framework Purchaser’s Purchaser‟s findings to the extent necessary to ensure that the Service Provider Supplier continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider Supplier under this Framework Agreement may shall be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider Supplier to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider Supplier shall be committed to continuously improving the Service ProviderSupplier/Framework Purchaser relationship. 8.9 The Service Provider Supplier shall implement such recommendations and comply with the LGOPC’s LGOPC‟s findings to the extent necessary to ensure that the Service Provider Supplier continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider Supplier shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s Supplier‟s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are Product is being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 The Framework Purchasers may review the Service Provider’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement Table. 8.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service Provider’s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 of the General Specification included as Schedule 1 hereto and shall also record performance against the Performance Measurement Table below. 8.3 The Service Provider is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will give that Service Provider a written notification and the Service Provider must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider from each Mini-Mini- Competition in which it is due to participate until the Service Provider has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Competitions may be run without prejudice as if the Service Provider was excluded and the Framework Agreement had been terminated with the Service Provider. 8.6 Only the LGOPC has authority to terminate a Service Provider from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider pursuant to clause 9 below. Management of Safety Failure to maintain safety measures as set out in the Safety and Health Plan and/or Service Provider’s Safety Documentation Contract/Term N/A 2 3 Requirement for immediate cessation of services delivery on foot of committing a breach of the Safety, Health & Welfare at Work Xxx 0000 or any regulations or code of practice made under it concerning the works Contract/Term N/A 1 2 Requirement for immediate cessation of services delivery on foot of failure to comply with reasonable Direction(s) issued by the PSCS or Framework Purchaser’s Representative or HSA Contract/Term N/A 1 2 General Failure of the Service Provider to comply proceed Contract/Term N/A 2 3 regularly and diligently with its obligations under the execution of the works “Gas Work” carried out per requirements of relevant legislation. Failure to provide a Declaration of Conformance (completion cert) for all “Gas Work” carried out. – as required per the Energy (Miscellaneous Provisions) Xxx 0000. Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxx/Xxxx 0 0 0 xxx Xxxxxxxxx Term N/A 1 2 Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract 2 3 5 8.7 The Service Provider shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider under this Framework Agreement may be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider shall be committed to continuously improving the Service Provider/Framework Purchaser relationship. 8.9 The Service Provider shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 18.1 The Framework Purchasers may review the Service ProviderSupplier’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement TableTable hereunder. 8.2 18.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider Supplier shall collate and provide to TII and / or the Framework Purchaser the information required for TII and / or the Framework Purchaser to review that Service Providerthe Supplier’s performance according to the Performance Measurement Table below. The TII and / or the Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 1.12 of the General Specification included Document attached as Schedule 1 hereto to this Framework Agreement and shall also record performance against the Performance Measurement Table belowTable. 8.3 18.3 The Service Provider Supplier is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 18.4 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will give that Service Provider the Supplier a written notification and the Service Provider Supplier must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 18.5 If the Service Provider Supplier has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider Supplier from each any Mini-Competition in which it is due to participate until the Service Provider Supplier has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Mini Competitions may be run without prejudice as if the Service Provider Supplier was excluded and the Framework Agreement had been terminated with the Service ProviderSupplier. 8.6 Only the LGOPC has authority to terminate a Service Provider from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider pursuant to clause 9 below. Failure of the Service Provider to comply with its obligations under the Contract, and if applicable, failure to put matters right following issuance of direction by Xxxxxxxx/Xxxx 0 0 0 xxx Xxxxxxxxx Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract 2 3 5 8.7 The Service Provider shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider under this Framework Agreement may be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider shall be committed to continuously improving the Service Provider/Framework Purchaser relationship. 8.9 The Service Provider shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are being (and has been) provided in accordance with this Framework Agreement.

Contract Performance Review. 8.1 The Framework Purchasers may review the Service Provider’s performance at the conclusion of a contract or from time to time during the Contract Period or the term of the Mini-Competition Contract according to the below Performance Measurement Table. 8.2 On completion of a Mini-Competition Contract, if so requested by the Framework Purchaser, the Service Provider shall collate and provide to the Framework Purchaser the information required for the Framework Purchaser to review that Service Provider’s performance according to the Performance Measurement Table below. The Framework Purchaser will complete a Performance Evaluation Form in the manner described in section 1.11 of the General Specification included as Schedule 1 hereto and shall also record performance against the Performance Measurement Table below. 8.3 The Service Provider is said to have reached Xxxxx 0, Xxxxx 0 or Level 3, if, during the review for one of the indicators listed in the below table, the number of occurrences of that indicator equals or exceeds the number listed in the column headed “Level 1”, “Level 2”, or “Level 3”. 8.4 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will give that Service Provider a written notification and the Service Provider must demonstrate to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. 8.5 If the Service Provider has reached Xxxxx 0, the Framework Purchaser will exclude that Service Provider from each Mini-Competition in which it is due to participate until the Service Provider has demonstrated to the Framework Purchaser’s satisfaction that it has implemented steps to redress the problem. Until the foregoing has been satisfactorily remedied, Mini-Competitions Competition may be run without prejudice as if the Service Provider was excluded and the Framework Agreement had been terminated with the Service Provider. 8.6 Only the LGOPC has authority to terminate a Service Provider from this Framework Agreement. The Framework Purchaser may notify the LGOPC if a Service Provider has reached Level 3 and the LGOPC may terminate the Framework Agreement as between the LGOPC and that Service Provider pursuant to clause 9 below. Management of Safety Failure to maintain safety measures as set out in the Safety and Health Plan and/or Service Provider’s Safety Documentation Contract/Term N/A 2 3 Requirement for immediate cessation of services delivery on foot of committing a breach of the Service Provider Safety, Health & Welfare at Work Xxx 0000 or any regulations or code of practice made under it concerning the works Contract/Term N/A 1 2 Requirement for immediate cessation of services delivery on foot of failure to comply with its obligations under reasonable Direction(s) issued by the PSCS or Framework Purchaser’s Representative or HSA Contract, and if applicable, failure /Term N/A 1 2 “Gas Work” carried out per requirements of relevant legislation. Failure to put matters right following issuance provide a Declaration of direction by XxxxxxxxConformance (completion cert) for all “Gas Work” carried out. – as required per the Energy (Miscellaneous Provisions) Xxx 0000. Contract/Xxxx 0 0 0 xxx Xxxxxxxxx Term N/A 1 2 Workmanship during hire Failure of the Service Provider to execute the required services in a proper and workmanlike manner and using good practice Contract 2 3 5 8.7 The Service Provider shall implement such recommendations and comply with any Framework Purchaser’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.8 In addition to the performance review as may be conducted by the Framework Purchasers pursuant to Clause 8.1 above, the performance of the Service Provider under this Framework Agreement may be subject to review on an annual basis by the LGOPC, at its discretion. Annual evaluation meetings may be held during the term of this Framework Agreement. Mutually agreeable dates will be determined for these meetings, the purpose of which will be to provide a forum for the Framework Purchaser, LGOPC and the Service Provider to review performance and other key issues in connection with the Framework Agreement. The LGOPC, the Framework Purchasers and the Service Provider shall be committed to continuously improving the Service Provider/Framework Purchaser relationship. 8.9 The Service Provider shall implement such recommendations and comply with the LGOPC’s findings to the extent necessary to ensure that the Service Provider continues to meet its obligations in accordance with the requirements set out in this Framework Agreement. 8.10 The Service Provider shall keep and maintain until a minimum of six (6) years after the expiry of the Contract Period, full and proper records and all documents relating to the performance of its obligations under this Framework Agreement and shall allow the LGOPC and/or each Framework Purchaser and any auditors of or other advisers to the LGOPC and/or a Framework Purchaser to access at any time and from time to time any of the Service Provider’s premises, personnel and such records and documents for the purposes of -: 8.10.1 fulfilling any legally enforceable request by any court, tribunal or regulatory body; or 8.10.2 undertaking verifications of the accuracy of the Price or identifying suspected fraud; or 8.10.3 undertaking verifications that the Plumbing Services are being (and has been) provided in accordance with this Framework Agreement.