Contract Quality Assurance. The Carrier shall develop and apply a quality assurance program specifying procedures for assuring contract quality over the contract period. The Carrier shall meet the following standards and submit an annual report to OPM on these standards by July 1 of the following contract period.
Appears in 2 contracts
Contract Quality Assurance. The Carrier shall develop and apply a quality assurance program specifying procedures for assuring contract quality over quality. At a minimum the contract period. The Carrier shall meet the following standards and submit an annual report to OPM on these standards by July 1 of the following contract period.
Appears in 1 contract
Samples: Health Benefits Contract
Contract Quality Assurance. The Carrier shall develop and apply a quality assurance program specifying procedures procedures for assuring contract quality over quality. At a minimum the contract period. The Carrier shall meet the following standards and submit an annual report to OPM on these standards by July 1 of the following contract period.
Appears in 1 contract
Samples: Health Benefits Contract