Common use of CONTRACTING BODY SATISFACTION MONITORING Clause in Contracts

CONTRACTING BODY SATISFACTION MONITORING. The Authority may from time to time undertake (or procure the undertaking of) a Contracting Body Satisfaction Survey the purpose of which shall include: assessing the level of satisfaction among Contracting Bodies with the supply of Services (including the way in which the said Services are provided, performed and delivered) and, in particular, with the quality, efficiency and effectiveness of the supply of those Services; monitoring the compliance by the Supplier with the terms of its Tender and of its Service Catalogue entries; and such other assessment as it may deem appropriate for monitoring Contracting Body satisfaction. PUBLICITY, BRANDING, MEDIA AND OFFICIAL ENQUIRIES The Supplier shall at all times during the Term on written demand indemnify the Authority and keep the Authority fully indemnified against all Losses, incurred by, awarded against or agreed to be paid by the Authority arising out of any claim or infringement or alleged infringement (including the defence of such infringement or alleged infringement) resulting from the Supplier’s use of the Authority’s logo.