CONTRACTOR AVAILABILITY. a. Fax, instant messaging, and other modes of communication may be used at the Contractors option, but cannot substituted for telephone, videophone, and email responses. b. If Contractor is not open during evening and weekends, the Contractor must have an outgoing answering message and/or service that indicates the Contractors regular service hours and response time, as well as an electronic away message (i.e. Outlook “Out of Office” reply) for all emails received after business hours. c. During Contractors vacation and holidays, the Contractor must have an answering message and/or service that indicates Contractors return time, when the Contractor will respond to requests, and refer Purchaser to ODHH’s website which provides a list of available agencies.
Appears in 31 contracts
Samples: Sign Language Interpreter Services Contract, Contract No. 02120, Contract No. 02120