Critical Request for Information. A case will be considered ‘Critical’ if there is immediate risk of harm to the subject or others and information needs to be provided immediately to protect Adults at Risk, e.g. hostage situations, acts of terrorism, serious attempt by the individual to take their own life etc. The process in these circumstances will vary as stated below.
2.4.1 Initial contact for Critical enquiries will be made to the relevant person listed in the Contacts List found in Appendix G. In the event that the relevant person cannot be contacted a locally agreed escalation policy should be followed.
2.4.2 Upon initiating a Critical enquiry the following detail will be requested:
2.4.3 A record of the personal information disclosed to other Signatory Organisations must be created. This should include what was shared and the reason for sharing. Any decision not to share information should similarly be recorded along with the reasons for the decision.
Critical Request for Information. A case will be considered ‘Critical’ if there is immediate risk of harm to the subject or others and information needs to be provided immediately to protect Adults at Risk, e.g. hostage situations, acts of terrorism, serious attempt by the individual to take their own life etc. The process in these circumstances will vary as stated below.
2.4.1 Initial contact for Critical enquiries will be made to the relevant person listed in the Contacts List found in Appendix G. In the event that the relevant person cannot be contacted a locally agreed escalation policy should be followed.
2.4.2 Upon initiating a Critical enquiry the following detail will be requested: Requestor’s full name, job title, phone number. Verification that the case is genuinely ‘critical’ (i.e. there is immediate risk of harm to the subject or others and information needs to be provided immediately to protect individuals) A check that the telephone number provided is the number provided on the Contacts List. If not, the enquiry may be escalated to the ‘on-call’ Director to make the decision on disclosure. For Critical enquiries, ONLY the following information will be disclosed: Whether they are known to [insert relevant partner agency]. Whether they are currently engaged with services. Known risk factors - to self or others. Diagnosis or nature of any potentially relevant health problem or condition, including mental health diagnosis. Recent significant life changes that can be established from patient records that may impact on behaviour.
2.4.3 A record of the personal information disclosed to other Signatory Organisations must be created. This should include what was shared and the reason for sharing. Any decision not to share information should similarly be recorded along with the reasons for the decision. If sharing needs to occur in fast time and a Critical enquiry is made via telephone, a record must be similarly created on an appropriate MPS corporate system as soon as possible thereafter by the requestor.
Critical Request for Information. A case will be considered ‘Critical’ if there is immediate risk of harm to the subject or others and information needs to be provided immediately to protect Adults at Risk, e.g. hostage situations, acts of terrorism, serious attempt by the individual to take their own life etc. The process in these circumstances will vary as stated below.
2.4.1 Initial contact for Critical enquiries will be made to the relevant organisation listed in the Contacts List found in Appendix G. In the event that the relevant organisation cannot be contacted a locally agreed escalation policy should be followed.
2.4.2 Upon initiating a Critical enquiry the following detail will be requested: others and information needs to be provided immediately to protect individuals) enquiry may be escalated to the ‘on-call’ Director to make the decision on disclosure.
2.4.3 A record of the personal information disclosed to other Signatory Organisations must be created. This should include what was shared and the reason for sharing. Any decision not to share information should similarly be recorded along with the reasons for the decision.
