CSR Retrieval. CSRs will be delivered to the requesting Party within five (5) Business Days of receipt by the other Party of the CSR retrieval request.
CSR Retrieval. Ameritech will deliver CSRs requested by Requesting Carrier in accordance with the terms and conditions including benchmarks established for a Request for Customer Service Record under the Average Response Time for OSS Pre-Order Interfaces set forth in the FCC Conditions. Requesting Carrier will deliver CSRs requested by Ameritech within twenty-four (24) hours of receipt of a request. Ameritech CSRs will be available through Ameritech's TCNet webside pursuant to Ameritech's standard procedures for CLEC access to TCNet. In accordance with the change management process set forth in Paragraph 32 of the FCC Conditions, Ameritech may change access to its CSRs from the TCNet website to another electronic interface equal in performance to the TCNet.
