Customer Characteristics. Gender Female 61.2% Male 38.8% Age <17 1.3% 18-21 4.4% 22-29 20.0% 30-39 22.1% 40-54 33.0% 55-64 14.7% 65+ 4.5% Income <$20,000 13.3% $20,000 - $29,999 10.0% $30,000 - $39,999 13.3% $40,000 - $49,999 9.5% $50,000 - $74,999 16.5% $75,000 - $99,999 14.7% >=$100,000 22.8% Occupation Employed/Self-Employed 82.5% Student 7.0% Homemaker 1.6% Seeking Employment 2.4% Retired 3.1% Tourist 50.0% Other 2.9% Auto Available for trip Yes 50.0% No 47.5% Not sure/other 2.5% Valid Driver License Yes 71.7% Valid Driver License No 28.3% Alternate Mode if no DASH Drive 25.5% Walk 20.8% Take Taxi 14.6% Get Ride 13.6% Don't Know 9.5% Wouldn't make trip 7.5% Bike 2.3% Other 6.3% Trip Purpose Work 67.6% Home 12.9% Shopping 4.5% Touring/Visiting 3.4% Medical 3.3% Other 8.3%
Customer Characteristics. Routes run throughout Arlington's 26 Square miles, servicing neighborhoods and metro stations including Pentagon, Pentagon City, Clarendon Courthouse, Rosslyn, Ballston and East Falls Church. Routes begin at 5:50 AM and end 1:00 AM running with 15 minutes headways on major corridors to 30 minute headways on other routes. Specific customer characteristics are not compiled by ART, however, General Arlington County resident statistics, with respect to household income population, race, ethnicity, can be found at the following websites: xxxx://xxx.xxxxxxxxxxx.xx/departments/CPHD/planning/data_maps/page6609 1.aspx xxxx://xxx.xxxxxxxxxxx.xx/departments/CPHD/planning/data_maps/profile/file 81520.pdf
Customer Characteristics. Annual CUE ridership includes the following: • 250,000 trips per year for Xxxxxx Xxxxx • 250,000 trips per year for customers connecting with Metrorail • 400,000 trips per year in and around the City of Fairfax
Customer Characteristics. The customers served by Fairfax Connector’s southern Division, Huntington, are mostly commuter and transit dependent riders. The customers served by Connector’s other 2 division are commuters by choice.
Customer Characteristics. Most of Loudoun’s riders are choice riders, 60% - 80% of the riders are subsidized through SmartBenefits. Typically Loudoun riders travel on the same 2-3 buses in the morning for the trip in and the same 2-3 buses in the afternoon for the trip home. Travel time is 1 1/2 hours on the bus on average, and Loudoun riders may wait in line up to 40 minutes in order to get a seat. There are standees on 15% - 30% of the commuter buses
Customer Characteristics. MTA Average Weekday Ridership (2010) 356,367
Customer Characteristics. (from 2004) Household Income • Under $20K 31% • $20K to $35K 23% • $35K to $60K 23% • Over $60K 24% Ethnic Background • African American 46% • Caucasian 23% • Hispanic 27% • Asian 8% • Other 3% Age • 18 or under 15% • 19 to 24 24% • 25 to 39 31% • 40 to 60 26% • Over 60 4% Trips per Day • Four or more 12% • Three trips 10% • Two trips 56% • One trip 22% • Households with no car 39% • Single trip on Ride On 28% • Transfer to 2nd Ride On bus.23% • Transfer to Metrobus 17% • Transfer to Metrorail 31%
Customer Characteristics. For local OmniLink service (including Cross County service), customers tend to be more transit dependent and less inclined to use electronic fare media. Additionally, they are less inclined to find information via the web and more likely to have language or English literacy issues (Central American Spanish is the primary language spoken other than English). Also, there can be limited access to banking accounts or credit cards. Frequency for the service is generally 30 minutes to an hour on most routes. For commuter OmniRide service, customers are predominantly choice riders who have access to a personal vehicle and choose to park at a commuter lot and ride PRTC services. They are often professionals with very high adoption and use of SmarTrip electronic fare media (greater than 97%). Many also receive a transit subsidy through their employers through SmartBenefits up to $230 per month. These customers are very internet savvy and have access to many forms of electronic payment. Span of service is from very early in the morning to very late at night with the highest frequency during peak commuting times and only a few trips outside of rush hours. For Metro Direct customers, customer demographics are a mixture of the above with service throughout the day with an approximately consistent frequency of 30 minutes for each trip to from either Franconia/Springfield Xxxxx Xxxxxxx at the end of the Metrorail Blue Line or West Falls Church on the Orange Line.
Customer Characteristics. Customer Characteristics by Transit Choice Work 65% School 13% Shopping 10% Medical Appts 6% Customer Characteristics by Income <$15K 26% $15K-25K 18% $25K-50K 26% $50K-75K 20% >$75K 10% Customer Characteristics by Age 18-24 30% 25-34 20% 35-49 26% 50-65 20% 65+ 4%
Customer Characteristics. VRE operation is 5:00 am - 9:30 am and 3:30 pm - 8:00 pm, with a mid-day train on each line. • 24% of riders transfer to Metrorail • 5% of riders transfer to other regional partner transit • 76% ride 5 days/wk • 64% receive SmartBenefits • 9% receive other form of transit benefits • 62% are Federal Government workers.
