Common use of Customer Complaints and Recalls Clause in Contracts

Customer Complaints and Recalls. In the event a serious defect is discovered in a Product which has already been distributed, Distributor shall immediately notify Supplier in writing, specifically in cases of notifiable incidents or near-incidents according to §§ 28-31 MPG, which are to be reported immediately in written form to the safety commissioner for medical products of Supplier. Supplier shall support the Distributor in analyzing product complaints in an effective manner.

Appears in 4 contracts

Samples: Exclusive Distribution Agreement (InspireMD, Inc.), Exclusive Distribution Agreement (InspireMD, Inc.), Exclusive Distribution Agreement (InspireMD, Inc.)

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Customer Complaints and Recalls. In the event a serious defect is discovered in a Product which has already been distributed, Distributor shall immediately notify Supplier in writing, specifically in cases of notifiable incidents or near-incidents according to §§ 28-31 MPG, which are to be reported immediately in written form to the safety commissioner for medical products of supplied by the Supplier. Supplier shall support the Distributor in analyzing product complaints in an effective manner. Contract No.: COD-001-10

Appears in 1 contract

Samples: Exclusive Distribution Agreement (InspireMD, Inc.)

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