Common use of Customer Complaints and Recalls Clause in Contracts

Customer Complaints and Recalls. In the event a serious defect is discovered in a Product which has already been distributed, Distributor shall immediately notify Inspire in writing, specifically in cases of notifiable incidents or near-incidents according to §§ 28-31 MPG, which are to be reported immediately in written form to the safety commissioner for medical products of Inspire. Inspire shall support the Distributor in analyzing product complaints in an effective manner.

Customer Complaints and Recalls. In the event If a serious defect is discovered in a Product product which has already been distributed, Distributor shall immediately notify Inspire in writing, specifically in cases of where notifiable incidents or near-incidents according to §§ 28-31 MPG, MPG which are to be reported immediately in written form to the safety commissioner for medical products of Inspire. Inspire shall support the Distributor in analyzing product complaints in an effective manner.