Common use of Customer Complaints Clause in Contracts

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders and shall resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx has received notice: (a) The Cardholders name; (b) The Card account number; (c) The date and time the Cardholder asserted the claim or defense; (d) The nature of the claim or defense; and (e) The action that Xxxxxxxx took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders and shall attempt to resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx Merchant agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx Merchant has received notice: (a) The Cardholders Cardholder’s name; (b) The Card account number; (c) The date and time the Cardholder asserted the claim or defense; (d) The nature of the claim or defense; and (e) The action that Xxxxxxxx Merchant took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders and shall attempt to resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx has received notice: (a) The Cardholders Cardholder’s name; (b) The Card account number; (c) The date and time the Cardholder asserted the claim or defense; (d) The nature of the claim or defense; and (e) The action that Xxxxxxxx took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders and shall attempt to resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx has received notice: (a) The Cardholders Cardholder’s name; ; (b) The b)The Card account number; (c) The date and time the Cardholder asserted the claim or defense; (d) The nature of the claim or defense; and (e) The action that Xxxxxxxx took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries and claims from Cardholders and shall resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx has received notice: : (a) The Cardholders Cardholder’s name; ; (b) The Card account number; ; (c) The the date and time the Cardholder asserted the claim or defense; ; (d) The the nature of the claim or defense; and and (e) The the action that Xxxxxxxx took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant Merchants shall respond promptly to inquiries and claims from Cardholders and shall resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. The Bank reserves the right to charge the Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds refunds, or Chargebacks. Xxxxxxxx agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx has received notice: : (a) The Cardholders Cardholder’s name; ; (b) The Card account number; ; (c) The the date and time the Cardholder asserted the claim or defense; ; (d) The the nature of the claim or defense; and and (e) The the action that Xxxxxxxx took in an attempt to resolve the dispute. Upon request, the Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders and shall resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx Merchant agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx Merchant has received notice: (a) The Cardholders Cardholder’s name; (b) The Card account number; (c) The date and time the Cardholder asserted the claim or defense; (d) The nature of the claim or defense; and (e) The action that Xxxxxxxx Merchant took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders and shall resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx has received notice: (a) a. The Cardholders Cardholder’s name; (b) b. The Card account number; (c) c. The date and time the Cardholder asserted the claim or defense; (d) d. The nature of the claim or defense; and (e) e. The action that Xxxxxxxx took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.

Customer Complaints. Merchant shall respond promptly to inquiries from Cardholders Cardhold- ers and shall attempt to resolve any disputes amicably. If unresolved disputes occur with a frequency unacceptable to Bank, Bank may terminate this Agreement. Bank reserves the right to charge Merchant reasonable fees and reimbursement on account of excessive Cardholder inquiries, refunds or Chargebacks. Xxxxxxxx Merchant agrees to maintain the following information in writing with respect to each claim or defense asserted by a Cardholder for which Xxxxxxxx Merchant has received notice: (a) The Cardholders Cardholder’s name; (b) The Card account number; (c) The date and time the Cardholder asserted the claim or defense; (d) The nature of the claim or defense; and (e) The action that Xxxxxxxx Merchant took in an attempt to resolve the dispute. Upon request, Merchant shall furnish Bank with this information in writing within 10 days.