Customer Cooperation. Customer may be asked to perform problem determination activities as suggested by CentralSquare. Problem determination activities may include capturing error messages, documenting steps taken and collecting configuration information. Customer may also be requested to perform resolution activities including, for example, modification of processes. Customer agrees to cooperate with such requests, if reasonable.
Appears in 8 contracts
Samples: Centralsquare Solutions Agreement, Centralsquare Solutions Agreement, Centralsquare Solutions Agreement
Customer Cooperation. Customer may be asked to perform problem determination activities as suggested by CentralSquareCentralSquare . Problem determination activities may include capturing error messages, documenting steps taken and collecting configuration information. Customer may also be requested to perform resolution activities including, for example, modification of processes. Customer agrees to cooperate with such requests, if reasonable.
Appears in 2 contracts
Samples: Centralsquare Solutions Agreement, Centralsquare Solutions Agreement