Common use of Customer Cooperation Clause in Contracts

Customer Cooperation. If a Service Transponder fails to meet the Service Specifications, Customer shall use all reasonable efforts to cooperate and aid PanAmSat in curing such failure; provided that all reasonable efforts can be done at no cost to Customer. These obligations of Customer shall include, but not be limited to, the following: (a) At the request of PanAmSat, if there is a problem that can be compensated for by increasing the power and/or changing other parameters of its transmission to a Satellite, without affecting its Customer's use of the Service, Customer shall do so to the extent it can with existing equipment; and (b) Permitting PanAmSat, at PanAmSat's option, and at PanAmSat's cost and expense, to upgrade the Customer-Provided Facilities.

Appears in 2 contracts

Samples: Transponder Service Agreement (Panamsat Corp /New/), Transponder Service Agreement (Panamsat Corp /New/)

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Customer Cooperation. If a Service Transponder fails to meet the Service Specifications, Customer shall use all reasonable efforts to cooperate and aid PanAmSat in curing such failure; provided that all reasonable efforts can be done at no cost to Customer. These obligations of Customer shall include, but not be limited to, the following: (a) At the request of PanAmSat, if there is a problem that can be compensated for by increasing the power and/or changing other parameters of its transmission to a the Satellite, without affecting its Customer's use of the Service, Customer shall do so to the extent it can with existing equipment; and (b) Permitting PanAmSat, at PanAmSat's option, and at PanAmSat's cost and expense, to upgrade the Customer-Provided Facilities.

Appears in 2 contracts

Samples: Transponder Service Agreement (Panamsat Corp /New/), Transponder Service Agreement (Panamsat Corp /New/)

Customer Cooperation. If a the Service Transponder fails to meet the Service Specifications, Customer shall use all reasonable efforts to cooperate and aid PanAmSat in curing such failure; provided that all reasonable efforts can be done at no cost to Customer. These obligations of Customer shall include, but not be limited to, the following: (a) At the request of PanAmSat, if there is a problem that can be compensated for by increasing the power and/or changing other parameters of its transmission to a the Satellite, without affecting its Customer's use of the Service, Customer shall do so to the extent it can with existing equipment; and (b) Permitting PanAmSat, at PanAmSat's option, and at PanAmSat's cost and expense, to upgrade the Customer-Provided Facilities.

Appears in 1 contract

Samples: Full Time Transponder Service Agreement (Panamsat Corp)

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Customer Cooperation. If a the Service Transponder fails to meet the Service Specifications, Customer shall use all reasonable efforts to cooperate and aid PanAmSat in curing such failure; provided that all reasonable efforts can be done at no cost to Customer. These obligations of Customer shall include, but not be limited to, the following: (a) At the request of PanAmSat, if there is a problem that can be compensated for by increasing the power and/or changing other parameters of its transmission to a the Satellite, without affecting its Customer's use of the Service, Customer shall do so to the extent it can with existing equipment; and (b) Permitting PanAmSat, at PanAmSat's option, and at PanAmSat's cost and expense, to upgrade the Customer-Provided Facilities; provided such upgrade is implemented in accordance with standard engineering practices in the industry.

Appears in 1 contract

Samples: Full Time Transponder Service Agreement (Impsat Corp)

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