Customer Replaceable Unit. (“CRU”) A CRU is a replacement part that Service Provider will ship for installation by you. CRUs that are easily installed by you are called “Self-service CRUs”. Installation of Self-service CRUs is your responsibility. “Optional-service CRUs “are CRUs require technical skill and tools. Service Provider may install Optional-service CRUs or Self Service CRU’s if an optional Service is purchased. You may find CRUs and their designation at xxxxxxx.xxxxxx.xxx/xxxxxxxxxxx or by contacting Lenovo Representative.
Customer Replaceable Unit. (“CRU”) Service Lenovo provides replacement CRUs to Customer for installation by Customer. CRU information and replacement instructions are shipped with each Machine and are available from Lenovo at any time upon request. CRUs are designated as being either a Tier 1 (mandatory) or a Tier 2 (optional) CRU. Installation of a Tier 1 CRU is a responsibility of Customer. If Lenovo installs a Tier 1 CRU at Customer’s request, Customer will be charged for the installation. Customer may install a Tier 2 CRU or request Lenovo to install it, at no additional charge, under the type of warranty service designated for Customer’s Machine. In the materials shipped with a replacement CRU, Lenovo may require that a defective CRU be returned to Lenovo. When return is required by Lenovo: (1) return instructions and a container are shipped with the replacement CRU; and (2) Customer may be charged for the replacement CRU if Lenovo does not receive the defective CRU within fifteen (15) days of Customer’s receipt of the replacement CRU.
