Types of Warranty Service. 1. Customer Replaceable Unit (“CRU”) Service Under CRU Service, the Service Provider will ship CRUs to you at its cost for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called “Self-service CRUs”. “Optional-service CRUs “are CRUs that may require some technical skill and tools. Installation of Self- service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from a Service Provider or Lenovo under which Self-service CRUs would be installed for you. You may find a list of CRUs and their designation in the publication that was shipped with your product or at xxx.xxxxxx.xxx/XXXx. The requirement to return a defective CRU, if any, will be specified in the instructions shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if the Service Provider does not receive the defective CRU from you within thirty (30) days of your receipt of the replacement CRU.
Types of Warranty Service. 1. Customer Replaceable Unit (“CRU”) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at xxx.xxxxxx.xxx/XXXx. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and 2) you may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty (30) days of your receipt of the replacement.
Types of Warranty Service. To enable HP to provide the best possible support and service in the Warranty period, HP strongly encourages customers to accept the use of, or to employ available support technologies provided by HP. This includes diagnostics, configuration assist tools, and notably, HP’s remote support solutions (“Phone Home”). If the customer chooses not to deploy available remote support capabilities, additional costs may be incurred due to increased support resource requirements. Carry-in Warranty Service Under the terms of carry-in service, you may be required to deliver your HP Hardware Product to an authorized service location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with transportation of the product. In addition, you are responsible for insuring any product shipped or returned. You assume risk of loss during shipping. HP Replaceable Parts HP ships approved replacement parts directly to you to fulfill your HP Hardware Product warranty. This will save considerable repair time. After you contact the HP Technical Support Center, a replaceable part can be sent directly to you. Once the part arrives, replace the part pursuant to the provided instructions and documentation. If further assistance is required, call the HP Technical Support Center and a technician will assist you over the phone. In cases where the replacement part must be returned to HP, you must ship the defective part back to HP within 15 days. The defective part must be returned with the associated documentation in the provided shipping material. On-site Warranty Service Under the terms of on-site service, an HP authorized service provider will service your product at your location. To locate the nearest HP authorized service provider refer to the HP website at; xxx.xx.xxx/xxxxxxx. In order to receive onsite support, Customer agrees that it shall: (1) Have a representative present when HP provides warranty services at Customer’s site; (2) Notify HP if products are being used in an environment which poses a potential health or safety hazard to HP employees or subcontractors; (3) Subject to its reasonable security requirements, provide HP with sufficient, free, and safe access to and use of all facilities, information and systems determined necessary by HP to provide timely support; (4) Ensure that all manufacturers labels (such as serial numbers) are in place , accessible, and legible; (5) Maintain an environment consistent with product specifications and ...
Types of Warranty Service. Type 1 -
Types of Warranty Service. An Ockel or Authorized Service Provider representative may decide which type of warranty suits your situation. Xxxxx has a total of three (3) types of warranty, as described below.
