Customer Service and Counseling. In an effort to maintain a high level of customer service, 2tor shall provide phone support and guidance (i.e., technical and career, but not academic) counseling (in a manner consistent with reasonable guidelines provided by USC) to prospective students as well to students upon matriculation and throughout the Program.
Appears in 2 contracts
Samples: Services Agreement (2U, Inc.), Services Agreement (2U, Inc.)
Customer Service and Counseling. In an effort to maintain a high level of customer service, 2tor shall provide phone support and guidance (i.e., technical and assist in career, but not academic) counseling (in a manner consistent with reasonable guidelines provided by USC) to prospective students as well to students upon matriculation and throughout the Program.
Appears in 2 contracts
Samples: Master Services Agreement (2U, Inc.), Master Services Agreement (2U, Inc.)