Customer Service Plan. 3.1 As soon as reasonably practicable on or after the Effective Date the parties shall co-operate to produce a Customer Service Plan and keep the information up to date during this Agreement. The Customer Service Plan shall contain current and up-to-date details of the points of contact within the Customer’s and BT’s organisations for security, service, health and safety and quality of work. 3.2 The Customer Service Plan shall also include details of the emergency safety arrangements that the Customer has in place as set out at clause 14.5 below.
Appears in 4 contracts
Samples: Physical Infrastructure Access Agreement, Physical Infrastructure Access Agreement, Physical Infrastructure Access Agreement
Customer Service Plan. 3.1 As soon as reasonably practicable on or after the Effective Commencement Date the parties shall co-co- operate to produce a Customer Service Plan and keep the information up to date during this Agreement. The Customer Service Plan shall contain current and up-to-date details of the points of contact within the Customer’s and BT’s organisations for security, service, health and safety and quality of work.
3.2 The Customer Service Plan shall also include details of the emergency safety arrangements that the Customer has in place as set out at clause 14.5 below.
Appears in 2 contracts
Samples: Physical Infrastructure Access Agreement, Physical Infrastructure Access Agreement
Customer Service Plan.
3.1 As soon as reasonably practicable on or after the Effective Date the parties shall co-operate to produce a Customer Service Plan and keep the information up to date during this Agreement. The Customer Service Plan shall contain current and up-to-date details of the points of contact within the Customer’s and BT’s organisations for security, service, health and safety and quality of work.
3.2 The Customer Service Plan shall also include details of the emergency safety arrangements that the Customer has in place as set out at clause 14.5 below.
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