Dealing with Anti Social Behaviour Sample Clauses

Dealing with Anti Social Behaviour i. The Licence Holder/Managing agent/Manager is required under these licensing conditions to keep a register of all complaints received by the landlord from occupiers.
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Dealing with Anti Social Behaviour. The Licence Holder/Managing agent/Manager is required under these licensing conditions to keep a register of all complaints received by the landlord from occupiers. The register will contain the following information: - Date of complaint - Name and address of complainant - Details of the complaint - Name and address of the alleged 'perpetrator' - Action taken by the landlord to resolve the problem (Note action could include making contact with the 'alleged perpetrator' face to face or by letter or both)- The Licence Holder/Managing agent/Manager should encourage the complainant to complete diary sheets as a record of the frequency and seriousness of the incidents. When considering action against occupiers who are allegedly in breach of the terms of tenancy, and prior to taking enforcement action, the Licence Holder/Managing agent/Manager shall inform and consult with the Plymouth City Council's Anti-Social Behaviour Unit, 0845 605 2222. The licence holder/Managing agent/Manager shall inform the police or City Council's Anti-Social Behaviour Unit where he has reason to believe that a criminal offence has been, or is being, committed on the premises.
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