Dealing with Invoice Error Disputes Sample Clauses

Dealing with Invoice Error Disputes. (a) If the Service Provider reasonably and in good faith believes there is a manifest error in either the Charges in an invoice or in the calculation of the amount of an invoice (Invoice Error), the Service Provider may give notice to the LFC before the due date setting out in full details of:

Dealing with Invoice Error Disputes. If the Service Provider reasonably and in good faith believes there is a manifest error in either the Charges in an invoice or in the calculation of the amount of an invoice (Invoice Error), the Service Provider may give notice to the LFC before the due date setting out in full details of: the invoice; the Invoice Error; the grounds for the Service Provider's belief that the Invoice Error exists; and the amount by which the Service Provider believes that the LFC has overcharged or undercharged it by reason of the Invoice Error. Where the Service Provider believes the LFC has overcharged it by reason of an Invoice Error, the Service Provider may withhold payment of the amount it believes it has been overcharged until the issue has been resolved in accordance with this clause 7.6. Whenever payment is withheld under this clause 7.6(b) the Service Provider must, within ten (10) Business Days after the due date, give the LFC a full extract detailing each withheld Charge. If the Service Provider fails to follow the notice requirements set out in clause 7.6(a), then any right under clause 7.6 to withhold payment of the amount it believes it has been overcharged does not apply. Following the giving of any notice of an Invoice Error, the Service Provider and the LFC must treat that notice as a dispute notice and resolve the dispute in accordance with clause 20. If the parties cannot resolve the dispute in accordance with the procedure in clause 20.2, the Service Provider and the LFC must refer the dispute to expert decision under clause 20.4. If it is agreed by the parties or decided under clause 20 that an Invoice Error exists in an invoice, depending on whether the amount properly payable by the Service Provider is more than the amount paid (an underpayment) or less than the amount paid (an overpayment), then: in the case of an underpayment, the Service Provider must forthwith pay to the LFC the amount of the difference between the amount paid and the amount properly payable, plus interest on that amount at the Xxxx Rate (as at the date the Service Provider made the underpayment) plus 2% per annum for the period from the date the Service Provider made the underpayment to the date of payment, or the date clause 7.8 becomes applicable, whichever is earlier, and the LFC will record that payment in in a separate statement of account to be issued by the LFC for the following month; in the case of an overpayment, the LFC must forthwith pay to the Service Provider the a...