Departmental Request for Grievance. The DEPARTMENT may require WPS to treat and process a complaint received by the DEPARTMENT as a grievance as appropriate, if the DEPARTMENT forwards the complaint to WPS on behalf of the PARTICIPANT. WPS shall process the complaint as a grievance in compliance with the HEALTH BENEFIT PLAN’S provisions regarding a formal grievance.
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Samples: Professional Administrative Services Only Agreement, Professional Administrative Services Only Agreement, Administrative Services Only Agreement
Departmental Request for Grievance. The DEPARTMENT may require WPS to treat and process a complaint received by the DEPARTMENT as a grievance as appropriate, if the DEPARTMENT forwards the complaint to WPS on behalf of the PARTICIPANT. WPS shall process the complaint as a grievance in compliance with the HEALTH BENEFIT PLAN’S provisions regarding a formal grievance.
Appears in 1 contract