Designated Support Contact. For the purposes of this Agreement, “Designated Support Contacts” means the Client employees so designated by Client on the Order Document. The Client shall have the number of Designated Support Contacts as designated on the Order Document. Only a Designated Support Contact shall be permitted to contact MRI for any Maintenance and Support services and shall have the authority to (i) log case requests; and (ii) receive status updates on cases. A Designated Support Contact must be an employee of the Client.
Appears in 12 contracts
Samples: Master Agreement, Master Agreement, Master Agreement
Designated Support Contact. For the purposes of this Agreement, “Designated Support Contacts” means the Client employees so designated by Client on the Order Document. The Client shall have the number of Designated Support Contacts as designated on the Order Document. Only a Designated Support Contact shall be permitted to contact MRI for any Maintenance and Support services and shall have the authority to to
(i) log case requests; and (ii) receive status updates on cases. A Designated Support Contact must be an employee of the Client.
Appears in 1 contract
Samples: Master Agreement
