Designation Of Account Maintenance Management Team And Systems/Procedures Sample Clauses

Designation Of Account Maintenance Management Team And Systems/Procedures. Vendor shall notify its established personnel and management team respectively to ensure that the same are utilised for the provision of TSS to the best of the satisfaction of Reliance in accordance with the terms specified hereunder. For this purpose the Vendor is required to furnish the details of personnel who are responsible for TSS and to solve the problems during the escalation process at . • Local field level ; • Regional level; • National level • International level; and • Vendor Corporate/management level. The Vendor shall ensure that the personnel identified for providing such TSS possess the required skill levels for performing the specified job and ability to act timely and required manner to escalate the problems and solve the same. The Vendor shall provide the above details as per mutually agreed format. Vendor is also required to set an unambiguous system and procedure for the purpose of rendering TSS hereunder at various levels as above for their personnel and team. [***]. The systems and procedure proposed by the Vendor shall be based on the Escalation Procedure indicated hereinbelow:
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Related to Designation Of Account Maintenance Management Team And Systems/Procedures

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