Determination of Breach Liquidated Damages License Revocation. Section 11.1---
Determination of Breach Liquidated Damages License Revocation. Section 12.1---
Determination of Breach Liquidated Damages License Revocation. 47 Section 11.1—DETERMINATION OF BREACH 47 Section 11.2—LIQUIDATED DAMAGES 48 Section 11.3—REVOCATION OF THE RENEWAL LICENSE 49 Section 11.4—TERMINATION 49 Section 11.5—NOTICE TO CITY OF LEGAL ACTION 49 Section 11.6—NON-EXCLUSIVITY OF REMEDY 50 Section 11.7—NO WAIVER-CUMULATIVE REMEDIES 50 ARTICLE 12 SUBSCRIBER RIGHTS AND CONSUMER PROTECTION 51 Section 12.1—CUSTOMER SERVICE OFFICE 51 Section 12.2—TELEPHONE ACCESS 51 Section 12.3—CUSTOMER SERVICE CALL CENTERS 52 Section 12.4—INSTALLATION VISITS-SERVICE CALLS-RESPONSE TIME 52 Section 12.5—FCC CUSTOMER SERVICE STANDARD OBLIGATIONS 53 Section 12.6—BUSINESS PRACTICE STANDARDS 53 Section 12.7— COMPLAINT RESOLUTION PROCEDURES 54 Section 12.8—ELECTRONIC COMPLAINT REFERRAL SYSTEM 54 Section 12.9—REMOTE CONTROL DEVICES 55 Section 12.10—PICK-UP AND DROP OFF EQUIPMENT 55 Section 12.11—EMPLOYEE IDENTIFICATION CARDS 55 Section 12.12—PROTECTION OF SUBSCRIBER PRIVACY 55 Section 12.13—PRIVACY WRITTEN NOTICE 55 Section 12.14—MONITORIING 56 Section 12.15—DISTRIBUTION OF SUBSCRIBER INFORMATION 56 Section 12.16—INFORMATION ON VIEWING HABITS AND SUBSCRIPTION DECISIONS 56 Section 12.17--SUBSCRIBER’S RIGHT TO INSPECT AND VERIFY INFORMATION 57 Section 12.18--PRIVACY STANDARDS REVIEW 57 ARTICLE 13 REPORTS, AUDITS AND PERFORMANCE TESTS 58 Section 13.1—GENERAL 58 Section 13.2—FINANCIAL REPORTS 58 Section 13.3—CABLE SYSTEM INFORMATION 58 Section 13.4—IN-HOUSE TELEPHONE REPORTS 58 Section 13.5—SUBSCRIBER COMPLAINT REPORT 58 Section 13.6—SERVICE INTERRUPTION REPORT 59 Section 13.7—INDIVIDUAL COMPLAINT REPORTS 59 Section 13.8—SEMI-ANNUAL PERFORMANCE TESTS 59 Section 13.9—QUALITY OF SERVICE 59 Section 13.10—DUAL FILINGS 59 Section 13.11—ADDITIONAL INFORMATION 59 Section 13.12—INVESTIGATION 60
Determination of Breach Liquidated Damages License Revocation
