Disconnection and abolishment of Delivery Points. (a) JGN must, at the request of the User: (i) disconnect supply of Gas to a Volume Customer Delivery Point; or (ii) abolish a Volume Customer Delivery Point, by such means as JGN reasonably determines unless JGN reasonably considers that obligations under relevant Laws or under the relevant Customer Connection Contract relating to the disconnection of supply of gas to the Delivery Point or the abolishment of the Delivery Point have not been met. (b) Where the User wishes to have a Demand Customer Delivery Point disconnected or abolished, the following provisions apply: (i) the User may, at any time, request JGN to disconnect the supply of Gas to, or abolish, a Demand Customer Delivery Point; (ii) within 30 Business Days of receiving the request, JGN will provide the User with an offer to disconnect or abolish the Delivery Point, including an estimate of the costs of performing the disconnection or abolishment and a timeframe for performing the works (Offer); and (iii) if the User accepts the Offer, JGN must disconnect or abolish the Delivery Point in accordance with the Offer unless JGN reasonably considers that obligations under relevant Laws or under the relevant Customer Connection Contract relating to the disconnection of the supply of gas to the Delivery Point or the abolishment of the Delivery Point have not been met. (c) JGN will not be in breach of clause 15.9(a) or clause 15.9(b)(iii) where JGN is unable to obtain clear and safe access to the Delivery Station to perform the work required for disconnection or abolishment including due to a Customer failing to comply with its obligations under the Customer Connection Contract in force at the relevant Delivery Point. (d) The User acknowledges that a new Request and a new connection and applicable charges will be required for the reconnection or re-establishment of a Delivery Point where: (i) the Delivery Point has been abolished; and (ii) for a Demand Customer Delivery Point, the Delivery Point has been disconnected, unless agreed otherwise in the Offer made under clause 15.9(b). (e) The User must: (i) prior to making a request under clause 15.9(a) or clause 15.9(b) above, have complied with all obligations placed on the User under relevant Laws relating to arranging for the disconnection of the premises served by a Delivery Point or the abolishment of a Delivery Point (as applicable); (ii) provide JGN with sufficient information to enable JGN to determine the appropriate method of disconnection or abolishment, including the reasons for disconnection, and to access the site and perform the work; and (iii) for Volume Customer Delivery Points, pay the applicable Ancillary Charge and for Demand Customer Delivery Points, pay the charge set out in the Offer accepted by the User under clause 15.9(b)(iii). (f) If reasonably requested by JGN, a representative of the User must be present when JGN disconnects the supply of Gas to, or abolishes, a Large Customer Delivery Point.
Appears in 1 contract
Samples: Service Agreement
Disconnection and abolishment of Delivery Points. (a) JGN must, at the request of the User:
(i) disconnect supply of Gas to a Volume Customer Delivery Point; or
(ii) abolish a Volume Customer Delivery Point, by such means as JGN reasonably determines unless JGN reasonably considers that obligations under relevant Laws or under the relevant Customer Connection Contract relating to the disconnection of supply of gas to the Delivery Point or the abolishment of the Delivery Point have not been met. JGN must use reasonable endeavours to disconnect supply or abolish the Delivery Point promptly or, if a later date is nominated by the User when making the request, must use reasonable endeavours to disconnect supply or abolish the Delivery Point in accordance with that request.
(b) Where the User wishes to have a Demand Customer Delivery Point disconnected or abolished, the following provisions apply:
(i) the User may, at any time, request JGN to disconnect the supply of Gas to, or abolish, a Demand Customer Delivery Point;
(ii) as soon as practicable, and in any event within 30 Business Days of receiving the requestrequest (or a reasonable longer period in regional areas), JGN will provide the User with an offer to disconnect or abolish the Delivery Point, including an estimate of the costs of performing the disconnection or abolishment and a timeframe for performing the works (Abolishment Offer); and
(iii) if the User accepts the Abolishment Offer, JGN must disconnect or abolish the Delivery Point in accordance with the Offer unless Abolishment Offer;; andunless JGN reasonably considers that obligations under relevant Laws or under the relevant Customer Connection Contract relating to the disconnection of the supply of gas to the Delivery Point or the abolishment of the Delivery Point have not been met.
. (c) JGN will not be in breach of clause 15.9(a) or clause 15.9(b)(iiiiii)(iv) where the Abolishment Offer does not specify a date for performing the work, JGN is unable must use reasonable endeavours to obtain clear and safe access to the Delivery Station to perform the work required for disconnection or abolishment including due to a Customer failing to comply with its obligations under the Customer Connection Contract in force at the relevant Delivery Point.
(d) The User acknowledges that a new Request and a new connection and applicable charges will be required for the reconnection or re-establishment of a Delivery Point where:
(i) abolish the Delivery Point has been abolished; and
promptly after the User accepts the Abolishment Offer or, if a later date is nominated by the User when making the request, must use reasonable endeavours to abolish the Delivery Point in accordance with that request. (iib1) for Where the User wishes to have a Demand Customer Delivery PointPoint disconnected, the Delivery Point has been disconnected, unless agreed otherwise in the Offer made under clause 15.9(b).
(e) The User must:
(i) prior to making a request under clause 15.9(a) or clause 15.9(b) above, have complied with all obligations placed on the User under relevant Laws relating to arranging for the disconnection of the premises served by a Delivery Point or the abolishment of a Delivery Point (as applicable);
(ii) provide JGN with sufficient information to enable JGN to determine the appropriate method of disconnection or abolishment, including the reasons for disconnection, and to access the site and perform the work; and
(iii) for Volume Customer Delivery Points, pay the applicable Ancillary Charge and for Demand Customer Delivery Points, pay the charge set out in the Offer accepted by the User under clause 15.9(b)(iii).
(f) If reasonably requested by JGN, a representative of the User must be present when JGN disconnects the supply of Gas to, or abolishes, a Large Customer Delivery Point.following provisions apply
Appears in 1 contract
Samples: Reference Service Agreement
Disconnection and abolishment of Delivery Points. (a) JGN must, at the request of the User:
(i) disconnect supply of Gas to a Volume Customer Delivery Point; or
(ii) abolish a Volume Customer Delivery Point, by such means as JGN reasonably determines unless determines. JGN reasonably considers that obligations under relevant Laws must use reasonable endeavours to disconnect supply or under the relevant Customer Connection Contract relating to the disconnection of supply of gas to abolish the Delivery Point promptly or, if a later date is nominated by the User when making the request, must use reasonable endeavours to disconnect supply or the abolishment of abolish the Delivery Point have not been metin accordance with that request.
(b) Where the User wishes to have a Demand Customer Delivery Point disconnected or abolished, the following provisions apply:
(i) the User may, at any time, request JGN to disconnect the supply of Gas to, or abolish, abolish a Demand Customer Delivery Point;
(ii) as soon as practicable, and in any event within 30 Business Days of receiving the requestrequest (or a reasonable longer period in regional areas), JGN will provide the User with an offer to disconnect or abolish the Delivery Point, including an estimate of the costs of performing the disconnection or abolishment and a timeframe for performing the works (Abolishment Offer); and;
(iii) if the User accepts the Abolishment Offer, JGN must disconnect or abolish the Delivery Point in accordance with the Abolishment Offer; and
(iv) where the Abolishment Offer unless does not specify a date for performing the work, JGN reasonably considers must use reasonable endeavours to abolish the Delivery Point promptly after the User accepts the Abolishment Offer or, if a later date is nominated by the User when making the request, must use reasonable endeavours to abolish the Delivery Point in accordance with that obligations under relevant Laws request.
(c) Where the User wishes to have a Demand Customer Delivery Point disconnected, the following provisions apply
(i) the User may, at any time, request JGN to disconnect the supply of Gas to a Demand Customer Delivery Point;
(ii) as soon as practicable, and in any event within 15 Business Days of receiving the request (or under reasonable longer period in regional areas), JGN will provide the relevant Customer Connection Contract relating to User with two options for the disconnection of the supply Delivery Point, including an estimate of gas the costs of performing the disconnection and a timeframe for performing the works (Disconnection Offer);
(iii) the options to be included by JGN in the Disconnection Offer are as follows:
(A) “Option A” - the Delivery Point or the abolishment of will be disconnected, the Delivery Point have not been metwill remain on the Customer List, and no additional amount will be payable for reconnection (provided that Delivery Station components and pipework remain at the Delivery Point and can be re-energised without alteration or replacement), and
(B) “Option B” – the Delivery Point will be disconnected, the Delivery Point will be removed from the Customer List from the date of disconnection, reconnection will require a new Request for Service and JGN will be entitled to recover its costs of performing the reconnection from the Network User who is the FRO for the Delivery Point when reconnection is requested.
(civ) if the User accepts the Disconnection Offer, JGN must disconnect the Delivery Point in accordance with that offer; and
(v) where the Disconnection Offer does not specify a date for performing the work, JGN must use reasonable endeavours to disconnect the Delivery Point promptly after the User accepts the Disconnection Offer or, if a later date is nominated by the User when making the request, must use reasonable endeavours to abolish the Delivery Point in accordance with that request.
(d) JGN will not be in breach of clause 15.9(a13.6(a), clause 13.6(b)(iii) or clause 15.9(b)(iii13.6(c)(iv) where where, despite using reasonable endeavours, JGN is or would be unable to obtain clear and safe access to the Delivery Station to perform the work required for disconnection or abolishment abolishment, including due to a Customer failing to comply with its obligations under the Customer Connection Contract in force at the relevant Delivery Point.
(de) The User acknowledges that a new Request and a new connection and applicable charges will be required for the reconnection or re-establishment of a Delivery Point where:
(i) the Delivery Point has been abolished; andor
(ii) for a Demand Customer Delivery Point, the Delivery Point has been disconnected, unless agreed otherwise in disconnected and the Delivery Point has been removed from the Customer List pursuant to an Offer made under clause 15.9(bclause13.6(c)(iii)(B).
(ef) The User must:
(i) prior to making a request under clause 15.9(a13.6(a), clause 13.6(b) or clause 15.9(b) above13.6(c), have complied with all obligations placed on the User under relevant Laws relating to arranging for the disconnection of the premises served by a Delivery Point or the abolishment of a Delivery Point (as applicable);
(ii) do such things as are reasonably in its power to provide JGN with sufficient information to enable JGN to determine the appropriate method of disconnection or abolishment, including the reasons for disconnectiondisconnection or abolishment, and to access the site and perform the work; and
(iii) for Volume Customer Delivery Points, pay the applicable Ancillary Charge and for Demand Customer Delivery Points, pay the charge set out in the Abolishment Offer accepted by the User under clause 15.9(b)(iii13.6(b)(iii) or the Disconnection Offer accepted by the User under clause 13.6(c)(iv).
(fg) If reasonably requested by JGN, a representative of the User must be present when JGN disconnects the supply of Gas to, or abolishes, a Large Customer Delivery PointPoint at the request of the User. A representative of the User is not required to be present where the User provides evidence that the Customer at the Delivery Point has requested, or consented to, the disconnection or abolishment. A User will be deemed to have complied with this clause 13.6(g) where it arranges for a police escort or made similar security arrangements reasonably acceptable to JGN. On request by the User, JGN will provide the User with details of why JGN has requested the presence of a representative of the User under this clause.
Appears in 1 contract
Samples: Service Agreement
