Discrimination, Personal and Sexual Harassment Complaint Procedures. (a) All persons involved in the handling of a discrimination or sexual harassment complaint shall hold in the strictest confidence all information of which they become aware; however, it is recognized that various officials of the constituent group(s) and the Employer will be made aware of all or part of the proceedings on a "need to know" basis. (b) Before proceeding to the formal complaint mechanism an employee who believes he or she has a complaint of harassment or discrimination may approach their supervisory personnel, union xxxxxxx, or other contact person to discuss potential means of resolving a complaint and to request assistance in resolving the matter. If the matter is resolved to the Complainant's satisfaction the matter is deemed to be resolved. (c) If the matter is not resolved to the Complainant's satisfaction, then the Complainant will approach the first excluded level of management not involved in the matter, for assistance in resolving the issue within six months of the alleged occurrence. The manager will investigate the allegation and take steps to resolve the concern as appropriate within 30 days of the issue being raised by the Complainant. The manager will discuss the proposed resolution with the Complainant. The Complainant may have a union representative present during these discussions. Where the first excluded level of management is the respondent, the Complainant shall approach the respondent's supervisor. (d) If the proposed resolution is not acceptable, the Complainant may refer the matter through the Union in writing to the next management level of exclusion, or where no such level exists, the designated member of the Board of Directors, within 30 days of receiving the manager's response or when the response was due. A written complaint shall specify the details of the allegation(s) including: name and title of the Respondent; a description of the action(s), conduct, events or circumstances involved in the complaint; the specific remedy sought to satisfy the complaint; date(s) of incidents; name(s) of witnesses (if any); and prior attempts to resolve (if any).
Appears in 3 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
Discrimination, Personal and Sexual Harassment Complaint Procedures.
(a) All persons involved in the handling of a discrimination or sexual harassment complaint shall hold in the strictest confidence all information of which they become aware; however, it is recognized that various officials of the constituent group(s) and the Employer will be made aware of all or part of the proceedings on a "need to know" basis.
(b) Before proceeding to the formal complaint mechanism an employee who believes he or she has a complaint of harassment or discrimination may approach their supervisory personnel, union xxxxxxx, or other contact person to discuss potential means of resolving a complaint and to request assistance in resolving the matter. If the matter is resolved to the Complainant's satisfaction the matter is deemed to be resolved.
(c) If the matter is not resolved to the Complainant's satisfaction, then the Complainant will approach the first excluded level of management not involved in the matter, for assistance in resolving the issue within six months of the alleged occurrence. The manager will investigate the allegation and take steps to resolve the concern as appropriate within 30 days of the issue being raised by the Complainant. The manager will discuss the proposed resolution with the Complainant. The Complainant may have a union representative present during these discussions. Where the first excluded level of management is the respondent, the Complainant shall approach the respondent's supervisor.
(d) If the proposed resolution is not acceptable, the Complainant may refer the matter through the Union in writing to the next management level of exclusion, or where no such level exists, the designated member of the Board of Directors, within 30 days of receiving the manager's response or when the response was due. A written complaint shall specify the details of the allegation(s) including: • name and title of the Respondent; • a description of the action(s), conduct, events or circumstances involved in the complaint; • the specific remedy sought to satisfy the complaint; • date(s) of incidents; • name(s) of witnesses (if any); and • prior attempts to resolve (if any).
Appears in 2 contracts
Samples: Collective Agreement, Collective Agreement
