Common use of Dispute or Complaints Clause in Contracts

Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxx@xxxxxxxxxxxx.xxx. You must still pay your bill in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commissions pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities Commission’s decision. The New Hampshire Public Utilities Commission can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities Commission, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000- 0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission at that telephone number. Nondiscrimination Force Majeure Summer Energy does not deny service, require a prepayment or deposit for service or otherwise discriminate based on a customer’s race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. However, we may refuse service to anyone for any other reason permitted by applicable rules.

Appears in 1 contract

Samples: Electricity Sales Agreement and Terms of Service

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Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxx@xxxxxxxxxxxx.xxxcustomercare@Rep- Xxxxxx.xxx. You must still pay your bill in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commissions pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities Commission’s decision. The New Hampshire Public Utilities Commission can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities Commission, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000- 00000-0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission at that telephone number. Nondiscrimination Force Majeure Summer REP Energy does not deny service, require a prepayment or deposit for service or otherwise discriminate based on a customer’s race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. However, we may refuse service to anyone for any other reason permitted by applicable rules. Contract Changes REP Energy may make non-material, non-price related changes to the Agreement by providing you with advance notice. If we make any changes that are material to your Agreement, we will send you a written notice between thirty (30) and sixty (60) calendar days prior to making such changes explaining the changes and requesting your consent.

Appears in 1 contract

Samples: Residential Electricity Sales Agreement and Terms of Service

Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxx@xxxxxxxxxxxx.xxx. You must still pay your bill in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commissions Department of Energy pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division Department of Energy or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities CommissionDepartment of Energy’s decision. The New Hampshire Public Utilities Commission Department of Energy can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities CommissionDepartment of Energy Consumer Services and External Affairs Division, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000- 00000-0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission Department of Energy at that telephone number. Nondiscrimination Force Majeure Summer Energy does not deny service, require a prepayment or deposit for service or otherwise discriminate based on a customer’s race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. However, we may refuse service to anyone for any other reason permitted by applicable rules.

Appears in 1 contract

Samples: Electricity Sales Agreement and Terms of Service

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Dispute or Complaints. If you have a billing or other dispute involving our service, please contact our Customer Service Department at the contact numbers provided below or emailing xxxxxxx@xxxxxxxxxxxx.xxxcustomercare@Rep- Xxxxxx.xxx. You must still pay your bill xxxx in full, but may deduct the specific billing amount in dispute while the charges remain in dispute. The dispute or complaint relating to a residential customer may be submitted by us or you at any time to the New Hampshire Public Utilities Commissions pursuant to its complaint handling procedures by calling the New Hampshire Public Utilities Commission Consumer Affairs Division or online through its website. You must continue to pay all undisputed billing amounts and any such payment shall be refunded if warranted by the New Hampshire Public Utilities Commission’s decision. The New Hampshire Public Utilities Commission can be reached: by telephone toll free at 000-000-0000; in writing at: New Hampshire Public Utilities Commission, 00 Xxxxx Xxxxx Xxxxxx, Xxxxx 00, Xxxxxxx, XX 00000- 00000-0000; or by visiting xxx.xxx.xx.xxx. If you have any general questions or would like information regarding the competitive retail energy market, including information about CEPs and your rights and responsibilities, you may call the New Hampshire Public Utilities Commission at that telephone number. Nondiscrimination Force Majeure Summer REP Energy does not deny service, require a prepayment or deposit for service or otherwise discriminate based on a customer’s race, creed, color, national origin, ancestry, sex, marital status, lawful source of income, level of income, disability, familial status, location of a customer in an economically distressed geographic area, or qualification for low income or energy efficiency services. However, we may refuse service to anyone for any other reason permitted by applicable rules. Contract Changes REP Energy may make non-material, non-price related changes to the Agreement by providing you with advance notice. If we make any changes that are material to your Agreement, we will send you a written notice between thirty (30) and sixty (60) calendar days prior to making such changes explaining the changes and requesting your consent.

Appears in 1 contract

Samples: Residential Electricity Sales Agreement and Terms of Service

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