Domestic Medical Assistance. Programme
2.1 Tele-Medical Consultation of Your Condition. When medical advice is needed whilst traveling within Malaysia, You have to call the Service Provider for assistance and advice. The Service Provider’s duty doctor will provide help over the phone. Important: The telephone conversation does not amount to the establishment of a diagnosis and must be considered as an advice only.
2.2 Medical Referral and Arrangement of Medical Appointments Upon request, the Service Provider shall provide the names, addresses and telephone numbers of Physicians (including both general practitioners and specialists), Hospitals, dentists, and dental clinics. The Service Provider will attempt upon request to confirm the availability of the applicable medical or dental professional to make an appointment for treatment.
Domestic Medical Assistance. Programme
2.1 Tele-Medical Consultation of Your Condition. When medical advice is needed whilst traveling within Malaysia, You have to call the Service Provider for assistance and advice. The Service Provider’s duty doctor will provide help over the phone. Important: The telephone conversation does not amount to the establishment of a diagnosis and must be considered as an advice only.
2.2 Medical Referral and Arrangement of Medical Appointments Upon request, the Service Provider shall provide the names, addresses and telephone numbers of Physicians (including both general practitioners and specialists), Hospitals, dentists, and dental clinics. The Service Provider will attempt upon request to confirm the availability of the applicable medical or dental professional to make an appointment for treatment.
2.3 Arrangement of Hospital admission guarantee In the event that emergency admission is needed and You have no means for the required Hospital admission deposit, the Service Provider will provide admission guarantee on behalf of You, such service shall be subjected to the Service Provider having first secured payment guarantee through credit card or funds from Your family.
2.4 Dispatch of Medication Not Available Locally The Service Provider will dispatch the necessary medication not available locally in case of emergency and when local law, rules and regulations allow such a dispatch. Cost of medication shall be borne by You and We shall pay for the cost of such dispatch.
2.5 Medical Evacuation Following a medical emergency and Hospitalisation, when the Service Provider’s doctor in consultation with the attending Physician determines that local medical facility is inadequate to treat You, the Service Provider will arrange for medical evacuation under constant medical supervision to the nearest adequate medical facility.
