End-User Contacts. End-User shall appoint up to three (3) of its personnel who are trained and knowledgeable in the operation of the Nuix Software to serve as the primary contacts with Nuix for all Support communication (“Nuix Trained Users”). Each of the Nuix Trained Users MUST undergo a minimum of eight (8) hours of Nuix training BEFORE accessing the Support. All Support communications shall be initiated through Nuix Trained Users. End-User may change its primary or alternate contacts at any time upon written notification to Nuix.
Appears in 4 contracts
Samples: Support and Maintenance Services Agreement, Legally Binding Agreement, Nuix End User License Agreement