Common use of Enhance Interpretation Services and Culturally Competent Care Clause in Contracts

Enhance Interpretation Services and Culturally Competent Care. Programs will conduct an analysis to determine gaps in access to language services, and implement language access policies and procedures Programs may expand workforce within interpreter services by hiring, training, and/or certifying interpreters, or determining other methods for increasing patients‟ access to appropriate language services. Programs may include use of remote video and voice technology for instantaneous qualified health care interpretations Develop programs to improve staff cultural competence and awareness through evidence based training. Develop capacity to generate prescription labels in patient‟s primary language with easy to understand instructions.

Enhance Interpretation Services and Culturally Competent Care. Programs will conduct an analysis to determine gaps in access to language services, and implement language access policies and procedures • Programs may expand workforce within interpreter services by hiring, training, and/or certifying interpreters, or determining other methods for increasing patients‟ patients’ access to appropriate language services. • Programs may include use of remote video and voice technology for instantaneous qualified health care interpretations • Develop programs to improve staff cultural competence and awareness through evidence based training. • Develop capacity to generate prescription labels in patient‟s patient’s primary language with easy to understand instructions.

Enhance Interpretation Services and Culturally Competent Care. A) Programs will conduct an analysis to determine gaps in access to language services, and implement language access policies and procedures procedures B) Programs may expand workforce within interpreter services by hiring, training, and/or certifying interpreters, or determining other methods for increasing patients‟ patients’ access to appropriate language services. . C) Programs may include use of remote video and voice technology for instantaneous qualified health care interpretations interpretations D) Develop programs to improve staff cultural competence and awareness through evidence based training. . E) Develop capacity to generate prescription labels in patient‟s patient’s primary language with easy to understand instructions.