Common use of Error Reporting Clause in Contracts

Error Reporting. You may contact OANDA by telephone at +00-0000-0000 during regular business hours, by email at xxxxxxxxx@xxxxx.xxx or by post at 00 Xxxxxxx Xxxx, #00-00 XXX Xxxxxxxx, Xxxxxxxxx 000000, if you think your Transaction History is wrong or if you need more information about any Transaction listed in your Transaction History. OANDA must hear from you no later than fifteen (15) calendar days after the date on which the problem or error first appeared in your Transaction History. When you contact OANDA you must: a) provide your name and Account number; b) describe the error, or Transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need information; and c) provide the dollar amount of the suspected error. If you provide this information orally, OANDA may require that you send your complaint or question in writing within ten

Appears in 3 contracts

Samples: Customer Agreement, Customer Agreement, Customer Agreement

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Error Reporting. You may contact OANDA by telephone at +00-0000-0000 during regular business hours, by email at xxxxxxxxx@xxxxx.xxx or by post at 00 0 Xxxxxxx Xxxx, Xxxxx #00-00 XXX Xxxxxxxx, Xxx Xxxxxxx Xxxxx Xxxxx 0 Xxxxxxxxx 000000, if you think your Transaction History is wrong or if you need more information about any Transaction listed in your Transaction History. OANDA must hear from you no later than fifteen (15) calendar days after the date on which the problem or error first appeared in your Transaction History. When you contact OANDA you must: a) provide your name and Account number; b) describe the error, or Transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need information; and c) provide the dollar amount of the suspected error. If you provide this information orally, OANDA may require that you send your complaint or question in writing within ten

Appears in 1 contract

Samples: Customer Agreement

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