Error Reproduction. If Micro Focus is unable to reproduce a reported Error at Micro Focus’ premises, if mutually agreed, Licensee may choose whether to provide Micro Focus with direct access to Licensee's system for the purposes of performing remote diagnostic efforts to determine the cause of the Error. Such remote access shall be through a service that allows access to a receiving system through secure internet connections. If Micro Focus is unable to reproduce a reported Error, Micro Focus will not work to produce a Correction.
Appears in 4 contracts
Samples: Maintenance Agreement, Maintenance Agreement, Maintenance Agreement
Error Reproduction. If Micro Focus is unable to reproduce a reported Error at Micro Focus’ premises, if mutually agreed, agreed Licensee may choose whether to provide Micro Focus with direct access to Licensee's system for the purposes of performing remote diagnostic efforts to determine the cause of the Error. Such remote access shall be through a service that allows access to a receiving system through secure internet Internet connections. If Micro Focus is unable to reproduce a reported Error, Micro Focus will not work to produce a Correction.
Appears in 1 contract
Samples: Maintenance Agreement
Error Reproduction. If Micro Focus is unable to reproduce a reported Error at Micro Focus’ premises, if mutually agreed, Licensee Licencee may choose whether to provide Micro Focus with direct access to LicenseeLicencee's system for the purposes of performing remote diagnostic efforts to determine the cause of the Error. Such remote access shall be through a service that allows access to a receiving system through secure internet connections. If Micro Focus is unable to reproduce a reported Error, Micro Focus will not work to produce a Correction.
Appears in 1 contract
Samples: Maintenance Agreement