Common use of ERROR RESOLUTION NOTICE Clause in Contracts

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers or your statements or receipts, telephone us or write us as soon as you can. Our address and telephone number are listed previously. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. • Tell us your name and Account number. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we will require that you send us your complaint or question in writing within 10 business days. Generally, we will tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question. If we decide to do this, we will recredit your Account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive your complaint or question in writing within 10 business days, we may choose not to credit your Account. For POS transactions and for transactions that were initiated in a foreign country, the investigation period is extended to 90 calendar days. If you are a new customer to HSA Bank and you place a claim during the first 30 calendar days your Account is open, the investigation period is 90 calendar days and the time period to recredit your Account may be extended to 20 business days. We will send you a written explanation of our determination within 3 business days after we finish our investigation. You may ask for copies of the documents we used in our investigation. If we have provisionally recredited your Account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us. If you do not return the funds, and subject to certain restrictions, we have the right to take the funds out of your Account.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers or your statements or receiptstransactions, telephone us 000.000.0000 or 800.825.3641, or write to us at 3Rivers Credit Union, X.X. Xxx 0000, Xxxx Xxxxx, Indiana, 46801 as soon as you can. Our address and telephone number are , if you think your statement or receipt is wrong or if you need more information about a transfer listed previouslyon the statement. We must hear from you no later than 60 sixty (60) days after we send sent the FIRST first statement on which the problem or error appeared. • appears. a. Tell us your name and Account account number. • . b. Describe the error or the transfer transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • . c. Tell us the dollar amount of the suspected error. If you tell us orallyverbally, we will may require that you send us your complaint or question in writing within 10 business days. Generally, we We will tell you the results of our investigation determine whether an error occurred within 10 business days (five (5) business days for Debit Card Point-Of- Sale (POS) transactions and 20 business days if the transfer involved a new account) after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days (90 days if the transfer involved a new account, a POS transaction, or foreign-initiated transfer) to investigate your complaint or question. If we decide to do this, we will recredit provisionally credit your Account account within 10 business days (five business days for Debit Card POS transactions and 20 business days if the transfer involved a new account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, writing and we do not receive your complaint or question in writing it within 10 business days, we may choose not to provisionally credit your Accountaccount. For POS transactions and for transactions that were initiated in a foreign country, the investigation period Your account is extended to 90 calendar days. If you are considered a new customer to HSA Bank and you place a claim during account for the first 30 calendar days your Account after the first deposit is openmade, the investigation period unless you already have an established account with us before this account is 90 calendar days and the time period to recredit your Account may be extended to 20 business daysopened. We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation of our determination within 3 business days after we finish our investigationand reverse the provisional credit. You may ask for copies of the documents that we used in our investigation. If we have provisionally recredited your Account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us. If you do not return the funds, and subject to certain restrictions, we have the right to take the funds out of your Account.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers or your statements or receipts, telephone us or write us as soon as you can. Our address and telephone number are listed previously. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. • Tell us your name and Account account number. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • Tell us the dollar amount of the suspected error. If you tell us orally, we will require that you send us your complaint or question in writing within 10 business days. Generally, we will tell you the results of our investigation within 10 business days after we hear receive the confirmation from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question. If we decide to do this, we will recredit your Account account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive your complaint or question in writing within 10 business days, we may choose not to credit your Accountaccount. For POS transactions and for transactions that were initiated in a foreign country, the investigation period is extended to 90 calendar days. If you are a new customer to HSA Bank and you place a claim during the first 30 calendar days your Account account is open, the investigation period is 90 calendar days and the time period to recredit your Account account may be extended to 20 business days. We will send you a written explanation of our determination within 3 business busi- ness days after we finish our investigation. You may ask for copies of the documents we used in our investigation. If we have provisionally recredited your Account account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us. If you do not return the funds, and subject to certain restrictions, we have the right to take the funds out of your Accountaccount.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers or your statements or receipts, telephone us or write us as soon as you can. Our address and telephone number are listed previously. We must hear from you no later than 60 days after we send the FIRST statement on which the problem or error appeared. • ◆ Tell us your name and Account account number. • ◆ Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • ◆ Tell us the dollar amount of the suspected error. If you tell us orally, we will require that you send us your complaint or question in writing within 10 business days. Generally, we will tell you the results of our investigation within 10 business days after we hear receive the confirmation from you and will correct any error promptly. If we need more time, however, we may take up to 45 calendar days to investigate your complaint or question. If we decide to do this, we will recredit your Account account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing, and we do not receive your complaint or question in writing within 10 business days, we may choose not to credit your Accountaccount. For POS transactions and for transactions that were initiated in a foreign country, the investigation period is extended to 90 calendar days. If you are a new customer to HSA Bank and you place a claim during the first 30 calendar days your Account account is open, the investigation period is 90 calendar days and the time period to recredit your Account account may be extended to 20 business days. We will send you a written explanation of our determination within 3 business days after we finish our investigation. You may ask for copies of the documents we used in our investigation. If we have provisionally recredited your Account account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us. If you do not return the funds, and subject to certain restrictions, we have the right to take the funds out of your Accountaccount.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers or your statements or receiptstransfers, telephone us Bank at 0-000-000-0000 or write us Bank at 000 X. Xxxx Blvd. Pharr, Texas 78577 (Attn: Customer Service) as soon as you cancan if you think your Account statement is wrong or if you need more information about a transfer listed on the statement. Our address and telephone number are listed previously. We Bank must hear from you no later than 60 sixty (60) days after we send Bank FIRST made the FIRST statement on which available to you that contains the problem or error appeared. • error. a. Tell us Bank your name Name and Account number. • Number. b. Describe the error or of the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information. • . c. Tell us Bank the dollar amount of the suspected error. If you tell us Bank orally, we will Bank may require that you send us Bank your complaint or question in writing within 10 ten (10) business days. Generally, we Bank will tell you the results of our investigation determine whether an error occurred within 10 business days ten (10) Business Days after we hear Bank hears from you and will correct any error promptly. If we need Bank needs more time, however, we Bank may take up to 45 calendar forty-five (45) days to investigate your complaint or question. If we decide Bank decides to do this, we Bank will recredit provisionally credit your Account account within 10 business days ten (10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us Bank to complete our its investigation. If we ask Bank asks you to put your complaint or question in writing, writing and we do Bank does not receive it within ten (10) Business Days, Bank may not have to provisionally credit your account. For errors involving new Accounts, Bank may take up to ninety (90) days to investigate your complaint or question in writing within 10 business days, we may choose not and up to twenty (20) Business Days to provisionally credit your AccountAccount for the amount you think is in error. For POS transactions and for transactions that were initiated in a foreign country, Bank will tell you the investigation period is extended to 90 calendar daysresults within three (3) business days after completing its investigation. If you are a new customer to HSA Bank and you place a claim during the first 30 calendar days your Account is opendecides that there was no error, the investigation period is 90 calendar days and the time period to recredit your Account may be extended to 20 business days. We Bank will send you a written explanation of our determination within 3 business days after we finish our investigationand debit Your Account for the amount in question if Bank previously credited it with provisional credit. You may ask for copies of the documents we that Bank used in our its investigation. If we have provisionally recredited your Account during the investigation and determine that there was no error, you will be required to return any credit of funds you have received from us. If you do not return the funds, and subject to certain restrictions, we have the right to take the funds out of your Account.