Common use of ERROR RESOLUTION NOTICE Clause in Contracts

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers. Call or write us at the telephone number or address listed at the end of this section, as soon as you can, if you think your statement or receipt is wrong, or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. Please provide us with the following: • Your name and Account number (if any) • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information • Tell us the dollar amount of the suspected error If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new Account, or a foreign-initiated transfer) to investigate your complaint or question. If we need additional time to investigate this matter, we will provide you with a provisional credit to your Account within 10 business days (20 business days if the transfer involved a new Account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Account. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.

ERROR RESOLUTION NOTICE. In case Case of errors Errors or questions about your electronic transfers. Call Questions About Your Funds Transfers and Bill Payments or Internet Banking Service and Bill Payment Service Call: (000) 000-0000 or (000) 000-0000 You may also write us at to: Peoples Bank Attn: Remote Banking X.X. Xxx 000 Xxxxxx, XX 00000 Contact Peoples Bank via the telephone number or address listed at the end of this section, as soon as you can, methods outlined above if you think your statement or receipt is wrong, wrong or if you need more information about a fund transfer or bill payment listed on the statement or receiptstatement. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. Please provide us with the followingfollowing information: • Your Tell us your name and Account number (if any) number. • Describe the error error, the fund transfer, or the transfer bill payment you are unsure about, and explain . Explain as clearly as you can why you believe it is an error or why you need more information information. • Tell us the dollar amount of the suspected error error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business daysten (10) Business Days. We will determine whether an error occurred within 10 business days ten (10) Business Days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new Account, or a foreign-initiated transfer) to investigate your complaint or question. If we need additional time decide to investigate this matterdo this, we will provide you with a provisional credit to your Account account within 10 business days ten (20 business days if the transfer involved a new Account10) Business Days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business daysten (10) Business Days, we may not credit your Account. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigationaccount.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers. Call or write Electronic Transfers, contact us at the telephone number or address listed at the end of this section, as soon as you can, can at the above telephone number or address. Also contact us if you think your statement or receipt is wrong, wrong or if you need more information about a transfer or payment listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. Please provide  Tell us with the following: • Your your name and Account account number (if any) •  Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information • information.  Tell us the dollar amount of the suspected error error. If you tell us orallyorally or contact us through secure email, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new Account, or a foreign-initiated transfer) to investigate your complaint or question. If we need additional time decide to investigate do this matter, we will provide you with a provisional provisionally credit to your Account account within 10 business days (20 business days if the transfer involved a new Account) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question questions in writing and we do not receive it within 10 business days, we may not provisionally credit your Account. We will tell you the results within three business days after completing our investigationaccount. If we decide that there was no error, we will send you a written explanationexplanation within three business days after we finish our investigation and we will reverse any provisional credit we made to your account. You may ask for copies of the documents that we used in our investigation.

ERROR RESOLUTION NOTICE. In case of errors or questions about your electronic transfers. Call , call or write to us at the telephone number or numbers and address listed at in the end CONTACT INFORMATION section of this section, agreement/brochure as soon as you can, if you think your statement or receipt is wrong, wrong or if you your need more information about a transfer listed on the statement or receipt. We must hear from you no later than that 60 days after we sent the FIRST statement on which the problem or error appeared. Please provide • Tell us with the following: • Your your name and Account number (if any) account number. • Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information information. • Tell us the dollar amount of the suspected error error. If you tell us orally, we may require that you send us your complaint or question in writing within with 10 business days. We will determine whether an error occurred tell you the results of our investigation within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days (90 days if the transfer involved a new Account, or a point-of-sale transaction foreign-initiated transfer, or new account) to investigate your complaint or question. If we need additional time decide to investigate this matterdo this, we will provide you with a provisional credit to your Account account within 10 business days (20 business days if the transfer involved a new Accountaccount) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your Account. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigationaccount.