Extension of timeframes. a. The Contractor may extend the timeframes for standard and expedited resolution of grievances and appeals by up to 14 calendar days if: i. The beneficiary requests the extension; or ii. The Contractor shows (to the satisfaction of the Department, upon its request) that there is need for additional information and how the delay is in the beneficiary’s interest.
Appears in 16 contracts
Samples: Direct Services to Public/ Subvention Aid, Intergovernmental Agreement, Amendment to STD 213
Extension of timeframes. a. The Contractor may extend the timeframes for standard and expedited resolution of grievances and appeals by up to 14 calendar days if:—
i. The beneficiary requests the extension; or
ii. The Contractor shows (to the satisfaction of the Department, upon its request) that there is need for additional information and how the delay is in the beneficiary’s interest.
Appears in 14 contracts
Samples: Intergovernmental Agreement, Standard Agreement, Intergovernmental Agreement
Extension of timeframes. a. The Contractor may extend the timeframes for standard and expedited resolution of grievances and appeals by up to 14 calendar days if:
i. The beneficiary requests the extension; or.
ii. The Contractor shows (to the satisfaction of the Department, upon its request) that there is need for additional information and how the delay is in the beneficiary’s interest.
Appears in 4 contracts
Samples: Intergovernmental Agreement, Intergovernmental Agreement, Standard Agreement
Extension of timeframes. a. The Contractor may extend the timeframes for standard and expedited resolution of grievances and appeals by up to 14 calendar days if:
i. The beneficiary requests the extension.; or
ii. The Contractor shows (to the satisfaction of the Department, upon its request) that there is need for additional information and how the delay is in the beneficiary’s interest.
Appears in 1 contract
Samples: Standard Agreement Amendment
