External Review. Once the internal appeal process is exhausted (except as otherwise noted in this procedure) the Member may file a request for an external review with the Director of the Department of Health for the District of Columbia at the following address: Grievance Coordinator Department of Health Office of the General Counsel 000 Xxxxx Xxxxxxx Xxxxxx, X.X. Room 4119 Washington, DC 20002 (000) 000-0000 A request for an external review must be received by the Department of Health within thirty (30) working days after the date of receipt of the appeal hearing decision. Instructions on how to request an external review are included with the Appeal Hearing Panel’s response to the second level appeal.
Appears in 4 contracts
Samples: Aetna Health, Aetna Health, Group Agreement
