Factory Hardware Repair. In the event that a hardware defect cannot be remedied through an Advance Exchange Hardware Replacement, Grass Valley will repair the affected Covered Equipment at one of its authorized service centers. Customer shall bear the risk of loss or damage while the affected Covered Equipment is in transit from Customer to Grass Valley’s service center. Grass Valley shall bear the risk of loss or damage while the repaired Covered Equipment is in transit from Grass Valley to Customer.
Appears in 2 contracts
Samples: Customized Support Agreement, Quick Fix Support Agreement
Factory Hardware Repair. In the event that a hardware defect cannot be remedied through an Advance Exchange Hardware Replacement, Grass Valley will repair the affected Covered Equipment at one of its authorized service centers. Customer shall bear the risk of loss or damage while the affected Covered Equipment is in transit from Customer to Grass Valley’s service center. Grass Valley shall bear the risk of loss or damage while the repaired Covered Equipment is in transit from Grass Valley to Customer.
Appears in 1 contract
Samples: Support Agreement
Factory Hardware Repair. In the event that a hardware defect cannot be remedied through an Advance Exchange Hardware Replacement, Grass Valley will repair the affected Covered Equipment at one of its authorized service centerscenters at its discretion. Customer shall bear the risk of loss or damage while the affected Covered Equipment is in transit from Customer to Grass Valley’s service center. Grass Valley shall bear the risk of loss or damage while the repaired Covered Equipment is in transit from Grass Valley to Customer.
Appears in 1 contract
Samples: Support Agreement