Common use of For SAP Support Clause in Contracts

For SAP Support. SAP or its Subprocessors provide support when a Customer submits a support ticket because the Software is not available or not working as expected. They answer phone calls and perform basic troubleshooting, and handle support tickets in a tracking system.

For SAP Support. SAP or its Subprocessors provide support when a Customer submits a support ticket because the Software is not available or not working as expected. They answer phone calls and perform basic troubleshooting, and handle support tickets in a tracking systemsystem./ Untuk Dukungan SAP: SAP atau Subprosesornya memberikan dukungan saat Pelanggan mengajukan tiket dukungan karena Perangkat Lunak tidak tersedia atau tidak berjalan sebagaimana mestinya. Mereka menjawab panggilan telepon dan melaksanakan penelusuran kesalahan dasar, serta menangani tiket dukungan dalam suatu sistem pelacakan.

For SAP Support. SAP or its Subprocessors provide support when a Customer submits a support ticket because the Software is not available or not working as expected. They answer phone calls and perform basic troubleshooting, and handle support tickets in a tracking system.. 有關 SAP 支援：當客戶因為軟體不可用或未依照預期運作而提交支援請求單時，SAP 或其分處理商所提供的支援。SAP 或其分處理商將接聽電話，並執行基本疑難排解，並在追蹤系統中處理支援請求單。