Fraudulent payments. If a BPAY® payment is induced by the fraud of a person involved in the BPAY® Scheme, then that person should refund you the amount of the fraud-induced payment. However, if that person does not refund you that amount, you must bear the loss unless some other person involved in the BPAY® Scheme knew of the fraud or would have detected it with reasonable diligence, in which case that person must refund you the amount of the fraud-induced payment. ANZ.800.405.8753 84– 85
Fraudulent payments. If a BillPay is induced by the fraud of a person involved in the BillPay Service, then that person should refund you the amount of the fraud-induced payment. However, if that person does not refund you that amount, you must bear the loss unless some other person involved in the BillPay Service knew of the fraud or would have detected it with reasonable diligence, in which case that person must refund you the amount of the fraud-induced payment. Mistaken payments If you discover that a BillPay has been made to a person, or for an amount, which is not in accordance with your instructions (if any), and your account was debited for the amount of that payment, we will credit that amount to your account. However, if you were responsible for a mistake resulting in that payment and we cannot recover the amount of that payment from the person who received it within 20 ANZ working days of us attempting to do so, you must pay that amount to us. You acknowledge that the receipt by a xxxxxx of a mistaken or erroneous payment does not or will not, under any circumstances, constitute part or whole satisfaction of any underlying debt owed between you and that xxxxxx. Consequential loss We are not liable for any consequential loss or damage you suffer as a result of using the BillPay Service, other than due to any loss or damage you suffer due to our negligence or in relation to any breach of a condition or warranty implied by law in contracts for the supply of goods and services and which may not be excluded, restricted or modified at all or only to a limited extent.
