Frequency of voltage sags Urban. No more than 30 per annum recorded by the Distributor or reported by 1 or more Customers; Rural: No more than 40 per annum recorded by the Distributor or reported by 1 or more Customers; and A voltage sag occurs when the supply voltage falls below 90% of the nominal supply voltage other than in the case of a momentary fluctuation. If no suitable means of measurement of voltage is permanently available (such as by advanced metering functionality), supply voltage may Not applicable. SERVICE MEASURE SERVICE LEVEL CONDITIONS SERVICE GUARANTEE PAYMENT Remote rural: No more than 50 per annum recorded by the Distributor or reported by 1 or more Customers. instead be measured in response to a Customer complaint. Includes voltage sags caused, or contributed to, by Transmission Interruptions.
Frequency of voltage sags Urban. No more than 30 per annum recorded by the Distributor or reported by 1 or more Customers; Rural: No more than 40 per annum recorded by the Distributor or reported by 1 or more Customers; and Remote rural: No more than 50 per annum recorded by the Distributor or reported by 1 or more Customers. A voltage sag occurs when the supply voltage falls below 90% of the nominal supply voltage other than in the case of a momentary fluctuation. If no suitable means of measurement of voltage is permanently available (such as by advanced metering functionality), supply voltage must only be measured in response to a Customer complaint. Includes voltage sags caused, or contributed to, by Transmission Interruptions. Nil
