Customer Complaint definition

Customer Complaint means an oral or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his legal representative, or indirectly from a regulatory agency to which he or his legal representative has expressed a grievance.

Split View

AI-Powered Contracts

Draft, Review & Redline at the Speed of AI

Get StartedSchedule a Demo

Customer Complaint means any written, electronic or oral communication that alleges deficiencies related to the identity, quality, durability, reliability, safety or performance of a medical device that has been placed on the market.

Customer Complaint means when a PNC Bank customer, prospective customer or other user of PNC Bank’s or University’s products or services who is also a full or part time student of the University, expresses dissatisfaction with PNC Bank’s products, services and/or business practices within the scope of the engagement between the PNC Bank and University, regardless of whether such dissatisfaction is expressed verbally, in writing or by electronic or other means. Customer Complaints shall be handled according to the University policies.

Examples of Customer Complaint in a sentence

• During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC with a copy of all correspondence sent and received regarding that Customer Complaint.

• The Customer Complaint and Dispute Resolution and Binding Arbitration; Class Action Waiver provisions shall survive termination or expiration of this Agreement.

• The term Customer Complaint shall mean an oral or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his/her legal representative, or indirectly from a regulatory agency to which he/she or his/her legal representative has expressed a grievance.

• During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide Principal Underwriter with a copy of all correspondence sent and received regarding that Customer Complaint.

• The Parties shall cooperate with each other in resolving each Customer Complaint.

More Definitions of Customer Complaint

Customer Complaint means any written, electronic or oral communication that alleges deficiencies related to the identity, quality, durability, reliability, safety or performance of a medical device that has been placed on the market;

Customer Complaint has the meaning given such term in Article 10.7.

Customer Complaint or “complaint” means a dispute, grievance or an expression of dissatisfaction communicated to an organisation, related to its payment processing services or other products, or the complaints handling process itself, where a response or resolution is explicitly or implicitly expected and/or that claims that the customer has suffered financial loss, material distress or material inconvenience;

Customer Complaint means a report from ULSOD, which expresses dissatisfaction with the service provided by the Supplier /Local Agent.

Customer Complaint means any complaint, inquiry, or other notification, whether made orally or in writing, alleging the existence of an Unauthorized Product Charge and for which Comcast creates a complaint ticket and opens a work log to track progress in handling the complaint. These include: (1) formal written consumer complaints that Comcast receives from consumer protection and regulatory agencies, such as the Better Business Bureau, state attorneys general, and the FCC; (2) customer contacts that Comcast customer care agents or vendors serving Comcast’s divisions or regions and the “We’re On It” program forward to Comcast’s Executive Customer Relations (ECR) team; (3) customer contacts made to the office of the Senior Vice President, Customer Experience, via the Comcast website, that are forwarded to the ECR team; and (4) customer contacts made through Comcast’s social media platforms that are forwarded to the ECR team.

Customer Complaint means any residential customer complaint recorded by the Consumer Division that meets the criteria set forth in Section II.B.2

Customer Complaint has the meaning set forth in ARTICLE 4.