Customer Complaint definition

Customer Complaint means an oral or written communication either directly from the purchaser of or applicant for a Contract covered by this Agreement or his legal representative, or indirectly from a regulatory agency to which he or his legal representative has expressed a grievance.

Customer Complaint means any written, electronic or oral communication that alleges deficiencies related to the identity, quality, durability, reliability, safety or performance of a medical device that has been placed on the market.

Customer Complaint means when a PNC Bank customer, prospective customer or other user of PNC Bank’s or University’s products or services who is also a full or part time student of the University, expresses dissatisfaction with PNC Bank’s products, services and/or business practices within the scope of the engagement between the PNC Bank and University, regardless of whether such dissatisfaction is expressed verbally, in writing or by electronic or other means. Customer Complaints shall be handled according to the University policies.

Examples of Customer Complaint in a sentence

• Annuitants with complaints or concerns should review Home Trust Company’s Customer Complaint Procedures at hometrust.ca/complaint.aspx or contact us.

• During the resolution of a sales practices or marketing related Customer Complaint, Broker shall provide MLIDC with a copy of all correspondence sent and received regarding that Customer Complaint.

• The Customer Complaint and Dispute Resolution and Binding Arbitration; Class Action Waiver provisions shall survive termination or expiration of this Agreement.

• Complaints against a facilitator must be submitted to the FLF manager on the Family Law Facilitator Customer Complaint Form (form SDSC FLF-008).

• The monitor must coordinate the shipment to Customer Complaint Center, Novo Nordisk (the address is provided in Attachment I) and ensure that the sample is sent as soon as possible.

More Definitions of Customer Complaint

Customer Complaint has the meaning given such term in Article 10.7.

Customer Complaint means any complaint, inquiry, or other notification, whether made orally or in writing, alleging the existence of an Unauthorized Product Charge and for which Comcast creates a complaint ticket and opens a work log to track progress in handling the complaint. These include: (1) formal written consumer complaints that Comcast receives from consumer protection and regulatory agencies, such as the Better Business Bureau, state attorneys general, and the FCC; (2) customer contacts that Comcast customer care agents or vendors serving Comcast’s divisions or regions and the “We’re On It” program forward to Comcast’s Executive Customer Relations (ECR) team; (3) customer contacts made to the office of the Senior Vice President, Customer Experience, via the Comcast website, that are forwarded to the ECR team; and (4) customer contacts made through Comcast’s social media platforms that are forwarded to the ECR team.

Customer Complaint means a report from ULSOD, which expresses dissatisfaction with the service provided by the Supplier /Local Agent.

Customer Complaint means any residential customer complaint recorded by the Consumer Division that meets the criteria set forth in Section II.B.2

Customer Complaint has the meaning set forth in ARTICLE 4.

Customer Complaint means a customer complaint or aggregate complaints based repetitive with one another in relation to one or more customer resulting in the Company or any of the Subsidiaries paying compensation to the customer of an amount exceeding SEK 2,000,000 provided that each such customer complaint amounts to at least SEK 300,000.

Customer Complaint or “complaint” means a dispute, grievance or an expression of dissatisfaction communicated to an organisation, related to its payment processing services or other products, or the complaints handling process itself, where a response or resolution is explicitly or implicitly expected and/or that claims that the customer has suffered financial loss, material distress or material inconvenience;