Grievance/Dispute Settlement Procedure. A formalised grievance/dispute resolution process is available to all employees to ensure they are treated fairly and equitably. It is the aim of both parties to ensure that grievances/disputes are resolved as quickly as possible and as close to the source of the grievance/dispute as possible. (a) Employee(s) should, in the first instance, seek to resolve any grievance/dispute amicably. If still unresolved inform immediate supervisor who should seek to resolve any grievance/dispute with the employee(s) concerned. If the employee and supervisor are unable to resolve the grievance/dispute, the matter shall be referred to the next level of management. (b) If the matter is not resolved at Stage 1, the employee(s) may report the issue to their nominated representative. Where the grievance/dispute is proceeded with, the nominated representative and the employee(s) will discuss the issue with the employee’s Manager in order to seek resolution. (c) If not resolved at Stage 2 the issue will be referred to the Australian Industrial Relations Commission for conciliation and arbitration. (d) Either party can be represented in the Australian Industrial Relations Commission (e) Whilst the above process is being undertaken, work shall continue as normal.
Appears in 4 contracts
Samples: Collective Agreement, Collective Agreement, Collective Agreement
