Common use of HOW TO LODGE A COMPLAINT Clause in Contracts

HOW TO LODGE A COMPLAINT. If You are unhappy with any aspect of Our service, We would like to hear from You. You can make Your complaint in whatever form is most convenient to You either via a phone call to Our receptionist or alternatively, by writing, faxing or e-mailing Your complaint to: Complaints Handling Unit RHB Insurance Berhad Level 12B, West Wing, The Icon No 0, Xxxxx 0/00X, Xxxxx Xxx Xxxxx, 00000 Xxxxx Xxxxxx Tel: 0-000-000-000 Fax: 00-0000 0000 E-mail : xxxxxxxxxx_xxxx@xxxxxxxxxxxx.xxx.xx We will seek to respond to Your complaint within fourteen (14) days. If We cannot resolve the matter within the aforesaid time frame when a matter is complex, You will be informed of the progress made with Your complaint. It will help Us to respond promptly if You give the following details:

HOW TO LODGE A COMPLAINT. If You are unhappy with any aspect of Our service, We we would like to hear from You. You can make Your complaint in whatever form is most convenient to You either via a phone call to Our receptionist or alternatively, by writing, faxing or e-mailing Your complaint to: Complaints Handling Unit RHB Insurance Berhad Level 12B12, West Wing, The Icon No Xx 0, Xxxxx 0/00X, Xxxxx Xxx Xxxxx, 00000 Xxxxx Xxxxxx Tel: 000-000-000-000 0000 0000 Fax: 00-0000 0000 E-mail : xxxxxxxxxx_xxxx@xxxxxxxxxxxx.xxx.xx We The Company will seek to respond to Your complaint within fourteen (14) days. If We the Company cannot resolve the matter within the aforesaid time frame when a matter is complex, You will be informed of the progress made with Your complaint. It will help Us the Company to respond promptly if You give the following details: