How to Request Emergency Service. Each homeowner is provided with a list of telephone numbers for the contractors who performed the construction of the mechanical portions of the home. • The homeowner should call the appropriate number directly in case of an actual emergency that is covered under the Riptide Builders, LLC. Service. • The homeowner should call the Warranty Department after calling the appropriate contractor so that the emergency service can be documented in the service file. • After corrections have been made, the homeowner will be requested to sign a form indicating that the repairs have been completed. DISPUTE SETTLEMENT Binding arbitration shall be the method to resolve any dispute that arises between Riptide Builders, LLC. and the homeowner with respect to any part of this document that cannot be resolved. The binding arbitration shall be governed by the procedures of the Federal Arbitration Act, 9 U S C 1 et. Seq. The party requesting the arbitration shall pay the arbitration fee in advance. Should the arbitrator’s decision be in favor of the requesting party, the fee will be reimbursed by the other party. In the situation of a split decision, the fee will be pro-rated. Each party shall be responsible for the fees of attorneys and expert witnesses. The arbitration shall be conducted by an independent arbitration service designated by Riptide Builders, LLC., such as Construction Arbitration and Mediation Services, Inc. or Construction Arbitration Service. The decision of the arbitrator shall be final and binding on all parties. Whereas the Riptide Builders, LLC. Service provides for mandatory binding arbitration of unresolved disputes, if any party commences legal action in violation of this agreement, that party shall reimburse the other parties for their costs and expenses, including attorney’s fees, in seeking dismissal of such legal action. Should any part of this document be found by a court of competent jurisdiction to be unenforceable, that determination will not affect the validity of the remaining provisions. Riptide Builders, LLC. By Xxxxxx X. Xxxxxxxx Date Xxxxxx X. Xxxx XX Date By _ Buyer Date By
