Common use of Identification of the client Clause in Contracts

Identification of the client. 14.2.1 Customer shall become registered/authorized for banking services using the code provided in the subparagraph 9.1.6 of this agreement or through internet banking customer’s user name and password. 14.2.2 After the first use of the code provided in the subparagraph 9.1.6 of this agreement the customer must change it with a new password (hereinafter “password”) in order to make the mobile banking services available. 14.2.3 The client shall maintain confidentiality of created by him/her password and not to allowtransfer thereof to third parties. 14.2.4 Before passing his/her cell phone to another party the client shall erase from the cell phonememory the recoded program. 14.2.5 The client is under obligation to immediately inform the bank in writing in case the code iscompromised or the cell phone is lost. 14.2.6 In case the telephone code or password becomes exposed to a third party due to customer’s fault the bank will not become liable for any consequences that may result from such exposure. 14.2.7 Bank is obliged to suspend mobile banking operations at customer’s accounts as per oral (through telephone), written or through internet bank notification of the customer with regard to the loss of the code, disclosure of the user name or password, or the loss of mobile phone, until further instructions are received from the customer. In case of oral notification the client identification shall take place using the questions (of personal character, as well related to the client’s products/operations) determined by the bank in advance.. 14.2.8 Whenever a new account is opened at the bank by the customer the mobile banking services shall be performed using the password created under the subparagraph 14.2.2 of this agreement or the mobile banking user name and password. If this is the case the new agreement between the bank and the customer shall not be signed and the provisions of this agreement will become applicable to new accounts.