Software Performance HP warrants that its branded software products will conform materially to their specifications and be free of malware at the time of delivery. HP warranties for software products will begin on the date of delivery and unless otherwise specified in Supporting Material, will last for ninety (90) days. HP does not warrant that the operation of software products will be uninterrupted or error-free or that software products will operate in hardware and software combinations other than as authorized by HP in Supporting Material.
CONTRACTOR PERFORMANCE Agencies shall report any vendor failure to perform according to the requirements of this contract on Complaint to Vendor, form PUR 7017. Should the vendor fail to correct the problem within a prescribed period of time, then form PUR 7029, Request for Assistance, is to be filed with this office.
Service Performance All Services provided by the Agency shall be performed in a diligent, safe, courteous, and timely manner in accordance with this Contract and the Associated federal requirements.
Contractor Performance Evaluations The Contract Administrator will evaluate Contractor’s performance as often as the Contract Administrator deems necessary throughout the term of the contract. This evaluation will be based on criteria including the quality of goods or services, the timeliness of performance, and adherence to applicable laws, including prevailing wage and living wage. City will provide Contractors who receive an unsatisfactory rating with a copy of the evaluation and an opportunity to respond. City may consider final evaluations, including Contractor’s response, in evaluating future proposals and bids for contract award.
Registry Performance Specifications Registry Performance Specifications for operation of the TLD will be as set forth in Specification 10 attached hereto (“Specification 10”). Registry Operator shall comply with such Performance Specifications and, for a period of at least one (1) year, shall keep technical and operational records sufficient to evidence compliance with such specifications for each calendar year during the Term.
CONTRACTOR PERFORMANCE AUDIT The Contractor shall allow the Authorized User to assess Contractor’s performance by providing any materials requested in the Authorized User Agreement (e.g., page load times, response times, uptime, and fail over time). The Authorized User may perform this Contractor performance audit with a third party at its discretion, at the Authorized User’s expense. The Contractor shall perform an independent audit of its Data Centers, at least annually, at Contractor expense. The Contractor will provide a data owner facing audit report upon request by the Authorized User. The Contractor shall identify any confidential, trade secret, or proprietary information in accordance with Appendix B, Section 9(a), Confidential/Trade Secret Materials.
CONTRACTOR’S PERFORMANCE 2.21.1 Contractor shall make citizen satisfaction a priority in providing services under this Agreement. Contractor shall train its employees to be customer service-oriented and to positively and politely interact with citizens when performing contract services. Contractor’s employees shall be clean, courteous, efficient, and neat in appearance and committed to offering the highest quality of service to the public. If, in the Director’s opinion, Contractor is not interacting in a positive and polite manner with citizens, he or she shall direct Contractor to take all remedial steps to conform to these standards
Key Performance Indicators 10.1 The Supplier shall at all times during the Framework Period comply with the Key Performance Indicators and achieve the KPI Targets set out in Part B of Framework Schedule 2 (Goods and/or Services and Key Performance Indicators).
Product Performance Contractor hereby warrants and represents that the Products acquired by the Authorized User under the terms and conditions of this Contract conform to the specifications, performance standards and documentation in the Authorized User Agreement., and the documentation fully describes the proper procedure for using the Products. Contractor further warrants and represents that if the Products acquired by the Authorized User pursuant to an Authorized User Agreement under this Contract include software application development, software application customization, software programming, software integration or similar items (“Software Deliverables”) then such Software Deliverables shall be free from defects in material and workmanship and conform with all requirements of the Contract and Authorized User Agreement for the warranty period of one (1) year from the date of acceptance of the completed project (“Project warranty period”). Contractor also warrants that the Products, in the form provided to the Authorized User, do not infringe any copyright, trademark, trade secret or other right of any third party.
Contract Database Metadata Elements Title: Whitesville Central School District and Whitesville Central School Educational Support Staff Association (2003) Employer Name: Whitesville Central School District Union: Whitesville Central School Educational Support Staff Association Local: Effective Date: 07/01/2003 Expiration Date: 06/30/2006 PERB ID Number: 10699 Unit Size: Number of Pages: 23 For additional research information and assistance, please visit the Research page of the Catherwood website - xxxx://xxx.xxx.xxxxxxx.xxx/library/research/ For additional information on the ILR School - xxxx://xxx.xxx.xxxxxxx.xxx/ AGREEMENT BETWEEN WHITESVILLE CENTRAL SCHOOL EDUCATIONAL SUPPORT STAFF ASSOCIATION AND THE WHITESVILLE CENTRAL SCHOOL DISTRICT JULY 1, 2003 THROUGH JUNE 30, 2006 TABLE OF CONTENTS ARTICLE TITLE PAGE Preamble 1 I Recognition 1 II Collective Bargaining U n i t 1 III Dues/Agency Fee Ckoffand Payroll Deduction 1 IV Rights of Employees 2 V Rights of Employer ------------- 2 VI Personnel F i l e 2 VII Employee Definitions 3 VIII Permanent Status/Seniority 4 IX Wages 5 X Overtime 7 XI Vacation 7 XII Holidays 8 XIII Sick Leave and Leavesof A b s e n c e 8 XIV Conference, Workshops,Required Courses 10 XV Meal Allowance and M i l e a g e 11 XVI Retirement 11 XVII Insurance 12 XVIII Cafeteria P l a n 14 .XIX Uniform Allowance------------------ 14 XX Hours of W o r k 14 XXI Transfers/Promotions 15 XXII Job Descriptions 15 XXIII Grievance Procedure 15 XIV Copies of the Contract 18 XV Zipper C x x x x x 18 XXVI Legislative Clause 18 XXVII Duration 19 SIGNATURES 19 APPENDIX A Grievance F o r m 20 APPENDIX B Dues Authorization F o r m 21
