Incidence Resolution Times Sample Clauses

Incidence Resolution Times. The Contractor shall resolve the reported incident as indicated in the table below: Severity Level One (1) 4 hours Severity Level Two (2) 12 hours Severity Level Three (3) 24 hours Severity Level Four (4) 96 hours 5.1 The Company shall impose Service Credits if the Contractor fails to meet the agreed Service Availability requirements. 5.2 Service Credits shall be deducted from Operation & Maintenance Charges before payment is made to the Contractor. 5.3 Service Credits shall be imposed in the manner shown in the following table. 5.4 Service Credits shall be deducted as tabulated above and all other relevant taxation will apply.
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Incidence Resolution Times. The Contractor shall resolve the reported incident as indicated in the table below; Severity Level One (1) 4 hours Severity Level Two (2) 12 hours Severity Level Three (3) 24 hours Severity Level Four (4) 48hours Director’s Signature: …………………………. Date………………………………. Official Stamp
Incidence Resolution Times. The Contractor shall resolve the reported incident as indicated in the table below: Severity Level One (1) 4 hours Severity Level Two (2) 12 hours Severity Level Three (3) 24 hours Severity Level Four (4) 96 hours 5.1 The Company shall impose Service Credits if the Contractor fails to meet the agreed Service Availability requirements. 5.2 Service Credits shall be deducted from Operation & Maintenance Charges before payment is made to the Contractor. 5.3 Service Credits shall be imposed in the manner shown in the following table. Severity Level One (1) 4hrs Nil 4hrs-12hrs 0.1% of annual contract sum per each hour exceeded Above 12Hrs 0.5 % of annual contract sum per each hour exceeded Severity Level Two (2) 12 Nil 12-72 hours 0.1% of annual contract sum per each day exceeded Above 72Hrs 0.5% of annual contract sum per each day exceeded Severity Level Three (3) 24 hours Nil 24-96 hours 0.1% annual contract sum per each day exceeded Above 96 Hours 0.5% annual contract sum per each day exceeded Severity Level four (4) 4 days Nil 4-12 days 0.1% annual contract sum per each day exceeded Above 12 days 0.5% annual contract sum per each day exceeded 5.4 Service Credits shall be deducted as tabulated above and all other relevant taxation will apply.

Related to Incidence Resolution Times

  • DNSSEC proper resolution There is a valid DNSSEC chain of trust from the root trust anchor to a particular domain name, e.g., a TLD, a domain name registered under a TLD, etc.

  • DNS resolution RTT Refers to either “UDP DNS resolution RTT” or “TCP DNS resolution RTT”.

  • Special Resolution Regimes In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States.

  • ERROR RESOLUTION NOTICE In Case of Errors or Questions About Your Electronic Transfers, Call or Write us at the telephone number or address listed in this disclosure, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.

  • Recognition of the U.S. Special Resolution Regimes (a) In the event that any Underwriter that is a Covered Entity becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer from such Underwriter of this Agreement, and any interest and obligation in or under this Agreement, will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement, and any such interest and obligation, were governed by the laws of the United States or a state of the United States. (b) In the event that any Underwriter that is a Covered Entity or a BHC Act Affiliate of such Underwriter becomes subject to a proceeding under a U.S. Special Resolution Regime, Default Rights under this Agreement that may be exercised against such Underwriter are permitted to be exercised to no greater extent than such Default Rights could be exercised under the U.S. Special Resolution Regime if this Agreement were governed by the laws of the United States or a state of the United States.

  • UDP DNS resolution RTT Refers to the RTT of the sequence of two packets, the UDP DNS query and the corresponding UDP DNS response. If the RTT is 5 times greater than the time specified in the relevant SLR, the RTT will be considered undefined.

  • Recognition of U.S. Special Resolution Regimes (a) In the event a Covered Party becomes subject to a proceeding under a U.S. Special Resolution Regime, the transfer of this Agreement (and any interest and obligation in or under, and any property securing, this Agreement) from such Covered Party will be effective to the same extent as the transfer would be effective under the U.S. Special Resolution Regime if this Agreement (and any interest and obligation in or under, and any property securing, this Agreement) were governed by the laws of the United States of America or a State of the United States of America. (b) In the event that a Covered Party or any BHC Affiliate of such Covered Party becomes subject to a proceeding under a U.S. Special Resolution Regime, any Default Right under this Agreement that may be exercised against such Covered Party is permitted to be exercised to no greater extent than such Default Right could be exercised under the U.S. Special Resolution Regime if this Agreement were governed by the laws of the United States of America or a State of the United States of America.

  • TCP DNS resolution RTT Refers to the RTT of the sequence of packets from the start of the TCP connection to its end, including the reception of the DNS response for only one DNS query. If the RTT is 5 times greater than the time specified in the relevant SLR, the RTT will be considered undefined.

  • Grievance Resolution If a grievance is resolved at Step 2 or 3 in the procedure as provided herein, the grievant concerned shall indicate acceptance of the resolution by affixing his/her signature in the appropriate space indicated. If the employee has been represented by the Union at the Step of the procedure at which a resolution is reached, the Union representative shall also sign the appropriate document acknowledging that the employee has accepted the resolution. Decisions on grievances where an employee represents him/herself shall not be considered precedent setting or binding with regard to any future grievances filed with respect to the same or similar matters.

  • Organization; Authorization; Validity of Agreement; Necessary Action Each Company T Shareholder, as of the date hereof (i) is duly organized, validly existing and in good standing under the Laws of the jurisdiction in which it is organized (in the case of good standing, to the extent the concept is recognized by such jurisdiction) and (ii) has all corporate, limited partnership, trust or other organizational power and authority to execute and deliver this Agreement and to perform its obligations hereunder and to consummate the transactions contemplated by this Agreement. The execution and delivery by such Company T Shareholder of this Agreement, the performance by such Company T Shareholder of its obligations hereunder and the consummation by such Company T Shareholder of the transactions contemplated by this Agreement have been duly and validly authorized by such Company T Shareholder and no other actions or proceedings on the part of such Company T Shareholder are necessary to authorize the execution and delivery by him, her or it of this Agreement, the performance by him, her or it of its obligations hereunder or the consummation by him, her or it of the transactions contemplated by this Agreement. This Agreement has been duly executed and delivered by such Company T Shareholder and, assuming this Agreement constitutes a valid and binding obligation of Company Y, constitutes a legal, valid and binding agreement of such Company T Shareholder enforceable against such Company T Shareholder in accordance with its terms, subject to bankruptcy, insolvency, fraudulent transfer, reorganization, moratorium and similar Laws of general applicability relating to or affecting creditors’ rights and to general equity principles (the “Bankruptcy and Equity Exception”).

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